Sylvia-Marie Wade Email & Phone Number

Moncks Corner, South Carolina, United States

Owner/CEO of Starr Stamp LLC. NNA Certified Notary Signing Agent who is reliable, prompt, professional and mobile for all your notary needs.

Charleston, South Carolina, United States

• Oversight of department contracts and equipment procurement activities. Creating and maintaining contracts as assigned. Acting as COR, communication with Contracting office and vendors for processing and payment of health services provided to our veterans in Community Nursing facilities. Communicates with Vendors regarding Community Nursing Home contracts, claims and payments.• Responsible for GEC Clinic Grids; builds, restores, and cancels per CPM directives. Responsible for Vendor performance reviews, ensuring timeliness and accurate payments. • Monitors and tracks GEC Recruitments using HR Smart/MSS; data capture and coordination of processes, recruitments, retention and hiring for service. Attends Bi-weekly meetings with HR on recruitment and retentions on behalf of GEC Leadership. Responsible for submitting packets through HR Smart (MSS) for JOA. Reviews JOA for accuracy prior to posting on USAjobs.gov. Initiates and conducts Interviews, submits interview packets to HR once selections are made.• Overseeing GEC procedures and policies for daily operations. Determines how and manages Account Level Budget Cost Centers codes mapping to direct patient care, indirect patient care, Education, Resident Teaching, and Research. Ensures provider workloads are captured accurately for completion. Independently manages, analyze, and coordinates decisions associated with DSS activities within the service. Assist with Supervisory MAS with clinical operations and MSA duties in the absence of schedulers. Conducts audits, reviews, and trends with Administrative Officer for process improvement efforts in clinic operations. Assigned as T&L Certifier for Timecards. Runs daily reports and analysis for action plan development/resolution using Vista, VSSC/BISL. Manages all task assigned while in remote setting. Mentors several administrative personnel for professional growth within the VA. Volunteered and appointed as Controlled Substance Inspector (6/1/2022-5/31/2025).

Charleston, South Carolina Metropolitan Area

On boarding Health Profession Trainees in USA Staffing. Acting as Education liaison between Medical schools and VA Hospital in conjunction with HR. Entering HPTs in VA system for network and EMR access to Vista/CPRS. Sponsoring HPTs for PIV card issuance, ensuring all assigned TMS training have been met to keep system access current. Training all HPTs on VA hospital history, regulations and how to access VA systems. Coordinating virtual orientations/trainings with medical schools program coordinators and students/HPTs. Assist in building a more diverse VA by contracting affiliation agreements between the Ralph H Johnson VA hospital and HBCUs to train medical students, residents, fellows, SRNAs, etc. This offers the opportunity for HPTs, upon graduation, to be offered a position within the VA hospital.

Charleston, South Carolina Area

• Lead a unit or team of employees performing work at the GS 6 level. Provided guidance and technical direction necessary for accomplishing the work of the unit or team. Serve as work leader, assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service. • Attended weekly AO/Lead meetings with leadership to discuss updates, new processes, to include issues/concerns. Ran daily reports such as return to clinic orders, recall reminder delinquencies, wait time management, Welcome to VA (NEAR) list, Active Provider Panel, Telephone CPT Codes, Encounter Report, VSignals, using Vista, VSSC and BISL. Assigned new patients/enrollees with vesting appointments, ensuring eligibility requirements are met. Assigns pact providers to new enrollees through PCMM. Vetext, VAR, VVC scheduling and cancelling of appointments for new and established patients through Vista GUI and Veteran Care Manager due to COVID19 pandemic. Built/removed clinic grids as needed, assist in cleanup and merger of CHS & TRI clinics. Led 17 Pact MSAs, audits and reviews appointments and notes entered by schedulers for accuracy. Managed workflow of MSA and report status updates to Supervisor and AO daily. Collaborated with many service lines to assist with patient care. Processed LEAF request for clinic modifications due to provider leaves and process necessary grid changes. Absorbed and distributes evenly provider appointments during call outs, for coverage and better access to patient care. Trained staff on new procedures such as electronic fax folders, usage of Adobe Pro and how to sign for documents and fax back with StreemPrint, usage of Doximity for telephone and video appointments with patients. Conducted competencies on new employees for AO for signature.

Charleston, South Carolina

• Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.• Lead a unit or team of employees performing work at the GS 6 level. Provides guidance and technical direction necessary for accomplishing the work of the unit or team.• Serve as work leader, assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service. • Communicate to the team the problem to be solved or program issues under review, and coaches the team and/or individual team members in identifying the parameters of a viable solution. • Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products. Ensures team members participate in both short-term and long- term planning stages of team projects. • Continuously interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives. • Makes day-to-day adjustments in work assignments, • Monitors the status and progress of work and makes adjustments in accordance with established priorities. • Obtains assistance from the supervisor as needed for major issues or problems that arise. • Work with TriWest in the transitional phase for authorization and vendor credentialing.• Communicates team success in meeting group performance goals, evaluates assessments by customers, and reports progress to the supervisor. • Upload, track and receive medical records for completion of community care consults.

Charleston, South Carolina Area

• Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.• Lead a unit or team of employees performing work at the G5-5 level. Provides guidance and technical direction necessary for accomplishing the work of the unit or team.• Serve as work leader, assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service. • Communicate to the team the problem to be solved or program issues under review, and coaches the team and/or individual team members in identifying the parameters of a viable solution. • Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products. Ensures team members participate in both short-term and long- term planning stages of team projects. • Continuously interacts with team members aimed at building consensus and to serve as negotiator and coach for coordination of team initiatives. • Makes day-to-day adjustments in work assignments, • Monitors the status and progress of work and makes adjustments in accordance with established priorities. • Obtains assistance from the supervisor as needed for major issues or problems that arise. • Estimates and reports on expected milestones for completion of tasks. • Communicates team success in meeting group performance goals, evaluates assessments by customers, and reports progress to the supervisor. • Tackled consults for specialty clinics as assigned by lead.

Greater New York City Area

• Facilitates team or unit processes by working in collaboration with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management.• Lead a unit or team of employees performing work at the GS 6 level. Provides guidance and technical direction necessary for accomplishing the work of the unit or team.• Serve as work leader, assuring the work assignments of employees in the unit are carried out. Distributes and balances workload and tasks among employees. Assures the timely accomplishment of work assigned to the team. Assures each team member has an integral role in developing the final product or providing the assigned service. • Ensures the organization's "vision" is integrated into the team's goals, strategies, activity plans, and work products. Ensures team members participate in both short-term and long- term planning stages of team projects.• Makes day-to-day adjustments in work assignments, • Monitors the status and progress of work and makes adjustments in accordance with established priorities. • Estimates and reports on expected milestones for completion of tasks. • Communicates team success in meeting group performance goals, evaluates assessments by customers, and reports progress to the supervisor • Timekeeping of 34 MSA and 11 Nurses• Performed training to department staff, Consult Management Team and Primary Care staff. Creating Power Points and giving training on MSA functions, Veterans Preferred Provider and Secure Messaging in the Community Care Department• Assist in creating a plan of action to work Community Care backlog with Supervisory Team.

Charleston, South Carolina Area

• Confirm receipt of merchandise, ensuring ASN’s are received according to company directive within 24 hours.• Maintain damages and return authorization requests• Process damages and return authorizations every 2 weeks• Process product that is available for a price reduction sell through• Monitor inventory levels and sell through during peak, process and replenish merchandise, receive and monitor floor stock.• Assist in floor moves, merchandising and display maintenance.• Processing shipment on arrival while keeping teammates aware of stock availability and the arrival of new product.• Provide feedback to Freight Supervisor regarding selling trends.• Maintain awareness of all product knowledge, merchandising promotions, test merchandise, and advertisements.• Maintain a clean, organized stockroom.• Provide support as Sales Associate and other assigned duties as needed.

Verify and clear patient eligibility on doctors.com. Call insurance companies to verify eligibility dates and if authorizations are required for both in network and out of network facilities. Verify with nursing facilities, demographic information for patients having radiological procedures or surgeries done. Fax and log in authorization that need to be process and follow up with authorizations until approved or denied. Process appeals for authorizations that were denied. Work from home (on holidays) to process daily in office procedures for nursing home scheduled patients.

El Paso, Texas Area

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Operate computers programmed with accounting software to record, store, and analyze information. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Greater New York City Area

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, compiling and recording medical charts, reports, and correspondence. Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Greater New York City Area

Receive and disburse money, usesd electronic scanners, cash registers, or related equipment. Process cash, credit or debit card transactions. Receive payment by cash, credit cards, and vouchers/coupons. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints.

Associate'S Degree, Business Administration And Management, General, 3.65

Activities and Societies: Took courses towards a Business degree. Active member of Kappa Epsilon Psi Military Sorority International.

Associate Of Arts And Sciences (Aas), Medical Insurance Specialist/Medical Biller, 3.0

Activities and Societies: Took courses in Keyboarding, Medical Basics and Healthcare Claim Cycle, Anatomy, Terminology and Healthcare.

Healthcare Management, 3.0

Activities and Societies: Took courses towards healthcare management degree while deployed.