Stephen Mccarthy Email & Phone Number

Norwich, GB

Dereham, England, United Kingdom

Thriving Places Communications Business Partner. Manage creation of content for press, social media, internal communications and marketing materials. Graphic design, web content management, digitalisation of services. Provided strategic support and communications advice to senior officers andmembers. Deputising for Communications Manager. Led several.

Portadown, Northern Ireland, United Kingdom

Manage communications, stakeholder engagement and press. Manage client case resolution with focus on public sector complaints, ranging from Housing, Health Service, Policing and Justice, Welfare, Local Government.Developed Constituency Operations Policies and Procedures, and Communications Strategy. Spearheaded Office Covid-19 Response & Ukraine Refugee.

Belfast, United Kingdom

Managing the Complaints, Compliments and Litigation Department.Introducing new Complaints and Litigation policies, procedures and protocols.Representing organisation on regional forums and as Ombudsman Liaison.Training senior staff on complaint resolution and investigations.Project managing the roll-out of new complaints and litigation database.Overhauled.

South Antrim

Press and public affairs, community and constituency communications.Project Management.Constituent and client casework.Policy processing and political campaigning/communications.Event Management.Establishing and managing office.

Three Mile Water

Councillor for the Threemilewater DEA of Antrim and Newtownabbey Borough. Chair of Audit Committee.Member of Community Planning and Regeneration Committee and Partnership.Member of the Policing and Community Safety Partnership.

Antrim And Newtownabbey

South Antrim Parliamentary Constituency

Constituency and Communications Manager for the Ulster Unionist House of Commons Member for South Antrim. UKVI trained in Immigration case management.

Antrim

Assisting in Assembly matters, Constituency matters and generally assisting members of the public on a wide variety of issues.

Bachelor Of Arts (B.A.), Journalism

Media Research, News Writing, Broadcast, Radio and Political Journalism.

Grammar School (A Level & Gcse)