Sean Mckenna Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Halifax, Nova Scotia, Canada

Waterloo, Ontario, Canada

Managed academic research program targeting the development and commercialization of grid-scale energy storage systems. Other projects dealt with potential applications of geothermal energy for northern and remote communities.

London, Canada Area

I directed strategic planning to migrate legacy products to new technology platforms, and introduced a technical training program for developers and business analysts. To improve customer quality, I led efforts to establish traceability across software development artifacts, and developed a repeatable project workflow with standardized deliverables.

Waterloo, Ontario

Managed software quality for in-market products and led continuous improvement of R&D processes.Strengthened program governance by establishing consistent quality metrics across hardware and software engineering teams.Facilitated value stream analysis and error-proofing of change requests to improve process flow and prevent rework.

Cambridge, Ontario

Established production schedule and quality standards for team deliverables.Reduced cycle time of field quality investigations.Prepared job requisitions and interviewed candidates.Provided orientation and training for new hires.

Toronto, Canada Area

Xerox leadership development program, leading to American Society for Quality (ASQ) Six Sigma Black Belt certification.Project 1: Sales and MarketingDeveloped a standardized demo equipment program for third party sales agencies, reducing annual marketing expenses by $230K.Project 2: Customer ServiceReduced field service costs by improving telephone support to customers. Negotiated new performance measures with business partners and offshore service providers. Improved call center solve rate by 14%, reducing onsite visits by roughly 500 service calls per month.Project 3: Supply ChainStreamlined the national distribution network for toner cartridges by consolidating inventory into regional hubs, saving $325K in transportation and warehousing costs. Reorganized reverse logistics network, improving cycle time for customer returns and reducing open orders by 60%.Coached Lean and Six Sigma tools to sales executives and manufacturing personnel.

Toronto, Canada Area

Managed development of test fixtures to measure critical parameters.Coordinated shock and vibration testing and finite element stress analysis.Resolved assembly problems during transition to contract manufacturing.Produced 3D CAD models and production drawings.

Greater Detroit Area

Promoted the successful rollout of new engineering systems across Ford Motor Company.Supported product design (CAD) and product lifecycle management (PLM) software.Developed and validated digital prototypes with Ford and Tier 1 engineering staff.Demonstrated software features and workflow to groups of 25-50 customers.

Master Of Business, Entrepreneurship And Technology (Mbet)

Bachelor Of Engineering (Beng), Mechanical Engineering