Sean Connaughton Email & Phone Number

Louisville, Kentucky, United States

Manage and optimize the entire order lifecycle for over 120 clients, ensuring efficient and cost-effective solutions in tooling distribution.Assess customer purchase orders to determine tooling requirements, delivery schedules, and competitive pricing to maximize cost-efficiency and profit margins.Serve as the main point of contact, understanding and fulfilling customer needs while providing regular updates throughout the sales process.Liaise between suppliers and customers to facilitate smooth communication and timely order fulfillment.Handle an average of 30 orders and quotes daily, prioritizing based on urgency and ensuring most are processed within one business day.Utilize Excel for analyzing order status, identifying shipments, holds, or delays, and proactively contacting suppliers to resolve any issues.Investigate company websites and engage with multiple suppliers to source products and materials that best meet our customers’ requirements.Drive customer satisfaction and operational efficiency by aligning customer needs with supplier capabilities and ensuring timely and accurate order processing.

New Albany, Indiana, United States

Built and refined prospect lists, contributing to the company's segmentation strategy for more targeted outreach.Engaged with prospects to understand their needs and decision-making processes, leading to more effective sales interactions.Created compelling emails and videos as marketing tools to attract and engage potential customers.Collaborated with team members to identify and implement best practices for a new employee training program.Analyzed organizational workflows to identify issues and demonstrate the benefits of Vsimple’s solutions.Achieved 300% more meetings in five months compared to the previous year and generated 3x more in the sales pipeline.Contributed to a three-person team that increased Annual Recurring Revenue (ARR) by 140% in under six months.Executed pre-show outreach for major events, securing additional meetings for my co-workers during these events.

Louisville, Kentucky, United States

Managed substantial cash transactions daily, ensuring accuracy and security through dual and single control procedures.Determined costs for specific bank accounts and products, providing clear and accurate information to customers.Worked collaboratively with colleagues to address customer inquiries and deliver comprehensive solutions.Developed and employed effective questioning techniques (Situation, Implication, Need-Payoff) to identify and fulfill customer needs.Utilized the customer database to access and update relevant information efficiently, enhancing service delivery.

Louisville, Kentucky, United States

Acquired valuable knowledge in evaluating the profitability of real estate investments.Developed skills in analyzing financial data and conducting thorough comparisons of benefits versus costs.Honed my critical thinking abilities when assessing the viability of potential property investments.

Louisville, Kentucky

Assisted customers in identifying and selecting products that best matched their needs, providing tailored recommendations and guidance.Promoted Cabela's programs, including the customer satisfaction survey, in-store pickup service, and the Cabela's Outdoor Fund, enhancing customer engagement and loyalty.Maintained merchandise presentation by recovering products and restocking shelves to ensure a well-organized sales floor.Addressed customer inquiries and issues promptly, applying sound judgment and problem-solving skills to deliver effective resolutions.Educated customers on the usage and benefits of various outdoor products, ensuring they had the knowledge to use their purchases effectively.

Professional Certificate In Coding: Full Stack Development With Mern, Computer Software Engineering

The MIT xPRO Professional Certificate in Coding offers a rigorous curriculum in full-stack development, focusing on practical skills.

Bachelors, Business Administration And Management, General, Graduate

I double majored in both Business Management and Professional Selling and obtained a grade point average of 3.95. I graduated with honors.

Bachelor Of Business Administration - Bba; Gpa 4.0, Business Administration And Management, General, Freshman

Activities and Societies: Secretary for ONE Campus Invited to Participate in John Lyne Speech Contest. Contest featured students nominated.