Steven Copp, Msls Email & Phone Number

Lavallette, New Jersey, United States

Oversee librarian services for children and teensCreate monthly programming for children and teensProvide customer service to patrons while sitting at the public service desk, utilizing databases and printed reference materials when neededOffer book recommendations to patrons based on knowledge of literature and databasesProvide outreach to local schools, give presentations about the public library’s services and read stories and engage in other activities with the students.Offer presentations to school faculty on library resources for educators, including a system-wide Education InitiativeAssist with the library’s summer reading program, including logging books read by participantsMaintain the library’s collection, including running and analyzing various reports to examine and evaluate materials based on condition and circulation status, and discarding materials when appropriate Locate circulation materials within the branch as well as the whole system, placing hold requests for patrons when necessaryPerform circulation duties as needed, including checking in and out materials, handling money for patron fines and fees, and renewing materialsAdminister system’s Chat/Text Reference service, including creating new logins for staff when necessary and troubleshooting issues with the system, as well as assisting with creation of new procedures related to Chat/Text

Brick, New Jersey, United States

Oversee all operations of the Youth Services department, including supervising team of Librarians and Library AssistantsMaintain department budget for programming and suppliesOffer librarian services for families of children from age 0-12Oversee the creation of monthly programming for children and familiesPeriodic person-in-charge of the building in Branch Manager’s absence, troubleshooting building issues and handling escalated customer interactions

Beachwood, New Jersey

Oversee all operations of the branch, including maintaining staff and patron safety, maintaining branch technology and facilities, and serving as team leader and coach for staff.Conduct periodic staff meetings to alert staff to system-wide news and initiativesMaintain branch budget for programming and supplies for the branchOffer librarian services for patrons of all ages

Point Pleasant, Nj

Overseeing librarian services for childrenCreate monthly programming for childrenProvide customer service to patrons while sitting at the public service desk, utilizing databases and printed reference materials when neededOffer book recommendations to patrons based on knowledge of literature and databasesProvide outreach to local schools, give presentations about the public library’s services and read stories and engage in other activities with the students.Offer presentations to school faculty on library resources for educators, including a system-wide Education InitiativeAssist with the library’s summer reading program, including logging books read by participantsMaintain the library’s collection, including running and analyzing various reports to examine and evaluate materials based on condition and circulation status, and discarding materials when appropriate Locate circulation materials within the branch as well as the whole system, placing hold requests for patrons when necessaryPerform circulation duties as needed, including checking in and out materials, handling money for patron fines and fees, and renewing materialsAdminister system’s Chat/Text Reference service, including creating new logins for staff when necessary and troubleshooting issues with the system, as well as assisting with creation of new procedures related to Chat/Text

Lakewood, Nj

Overseeing librarian services for childrenCreate monthly programming for childrenProvide customer service to patrons while sitting at the public service desk, utilizing databases and printed reference materials when neededOffer book recommendations to patrons based on knowledge of literature and databasesProvide outreach to local schools, give presentations about the public library’s services and read stories and engage in other activities with the students.Offer presentations to school faculty on library resources for educators, including a system-wide Education InitiativeAssist with the library’s summer reading program, including logging books read by participantsMaintain the library’s collection, including running and analyzing various reports to examine and evaluate materials based on condition and circulation status, and discarding materials when appropriate Locate circulation materials within the branch as well as the whole system, placing hold requests for patrons when necessaryPerform circulation duties as needed, including checking in and out materials, handling money for patron fines and fees, and renewing materials

Lakewood, New Jersey

Overseeing librarian services for childrenCreate monthly programming for childrenProvide customer service to patrons while sitting at the public service desk, utilizing databases and printed reference materials when neededOffer book recommendations to patrons based on knowledge of literature and databasesProvide outreach to local schools, give presentations about the public library’s services and read stories and engage in other activities with the students.Offer presentations to school faculty on library resources for educators, including a system-wide Education InitiativeAssist with the library’s summer reading program, including logging books read by participantsMaintain the library’s collection, including running and analyzing various reports to examine and evaluate materials based on condition and circulation status, and discarding materials when appropriate Locate circulation materials within the branch as well as the whole system, placing hold requests for patrons when necessaryPerform circulation duties as needed, including checking in and out materials, handling money for patron fines and fees, and renewing materials

Lakewood, Nj

Library assistant for childrenOffer customer service to patrons while sitting at the public service desk, including making computer reservations for children’s useLocate circulation materials within the branch as well as the whole system, placing hold requests for patrons when necessaryProvide reader’s advisory, making book recommendations to patrons based on knowledge of children’s literature and databases available on the internet and within the library’s network. Create grade specific book recommendation pamphlets as a resource for patronsAssist with the creation monthly programming for childrenAssist with daily homework help, assist students with questions on school assignments in a variety of subjectsAssist with the department’s overall appearance, including creating book displays and other decorative displays within the departmentPeriodic clerical work, such as creating new call numbers for circulation materials

Philadelphia, Pa

Performed as assistant to the Human Resources Supervisor of Sales & Marketing divisionAssisted with recruiting process for Sales & Marketing division. Coordinated manager and candidate schedules to set up phone screens and in person interviews. Liaison between company and colleges/universities for recruiting purposes. Responsible for updating database of employee referral sources. Coordinated travel arrangements for interview candidates when necessary.Updated employee changes (transfers, promotions, supervisor changes, etc.) in HRIS systemMaintained employee files for Sales & MarketingAssisted with annual employee review and appraisal processConducted background checksAssisted benefits department with company wellness programOversaw and took inventory/mailed belongings of terminated employeesPeriodically served as a cover for the front desk receptionistCompleted clerical and administrative tasks for the Human Resources department

Newtown Square, Pennsylvania

Assistant to the Human Resources GeneralistAssisted with recruiting, including reviewing resumes, conducting phone screens, and assisting with in person interviews with candidates. Posted vacant positions on online job boards (Indeed, Craigslist, etc.)Maintained relationships with external recruitersAssisted with background checks and drug screeningManaged employee files in ADPAssisted with onboarding of new employees. Prepared new hire paperwork, including assigning mandatory company training, verifying I-9 paperwork, payroll information, and benefits enrollmentAssisted employees with benefits open enrollment, including answering benefits related inquiries and maintaining consistent contact with outside benefits brokerAssisted with renewal of Visas for foreign employeesConducted exit interviews with terminated employeesAssisted with filing claims for Worker’s CompensationCompleted clerical and administrative tasks for the Human Resources department

King Of Prussia, Pa

Offered customer service to clients via a high-volume call centerHandled 60+ inbound calls during peak enrollment seasons per daySpecialized in Flexible Spending Account (FSA) and COBRA administrationAssisted clients with reviewing FSA debit card transactions, submitted claims, and account balancesAssisted clients with tracking documents and payments for COBRAAssisted clients with Open Enrollments, New Hire Enrollments, and other benefit related inquiries

Master Of Science - Ms, Library And Information Science

Bachelor Of Arts (B.A.), Theatre And Speech

Activities and Societies: Wagner College Theatre (ranked #1 Best Theatre Program by Princeton Review), Wagner College Choir (Vice.

High School Diploma