Staci Mead Email & Phone Number

Des Moines, Ia

- Internationally Certified Group Fitness Instructor for BodyJam and BodyPump. - Built relationships with club members through class attendance and fitness education.- Helped train new team members during initial certification period.

• Responsible for billing insurance for patient care, communicating with insurance about issues with billing, and keeping up on status of claims submitted and processed.• Made phone calls daily to insurance company for status issues and to resolve problems.• Communication required daily with doctors and Chiropractic Assistants to ensure claims were submitted properly.• Learned how to automatically import Explanation of Benefit files into our software to increase claim resolution time. • Assisted in getting office set up to view claims online for various insurance companies

Las Vegas, Nevada Area

- Solicited articles and other writing projects per customer requests and requirements- Met deadlines and editing requirements as specified.

Greater Boston Area

Assisted in beta testing demo version of Virtual Admin software. Communicated daily through Slack, used Trello for task management. Responsible for setting own schedule and communicating with management for available hours. Some editing and technical writing required as well as on the phone communications for testing.

Des Moines, Ia

Office management duties for local counseling service providing therapy resources, BHIS, CMH, and private pay supervised visit services for families.

meeting with clients, providing physical and mental support through pregnancy and birth, assisting with gathering information and advocating for informed consent rights.

Des Moines, Iowa Area

Perform general administrative assistant duties. -Contact members regarding events.- Assist with event registration and attendance information.- Compose emails and create documents to track attendees of events. - Assist members with questions when they arrive.

- Internationally Certified Group Fitness Instructor.- Built relationships with club members through class attendance and fitness education.- Created communication and marketing materials regarding quarterly events and schedule changes.- Arranged and promoted facility events.

- Wrote Search Engine Optimization Content for business websites, blogs, and other general information articles.- Responsible for editing and proofreading all work before submission. - Updates to previously finished articles completed upon request.- Submitted weekly reports of writing activities.

- Wrote weekly press releases for company involving fitness activities.- Provided marketing support advice.- Submitted weekly progress reports.

Chicago, Il

- Built relationships with potential and existing customers by promoting upcoming fitness events and educational opportunities. - Weekly progress reports submitted in Microsoft Excel. - Wrote callings scripts and researched social media outlets for industry members.

Des Moines, Iowa Area

- Team leader of processing group responsible for reviewing and entering incoming business from Chase Bank. Monitored workflow, resolved issues, and provided guidance for three team members as well as daily reports submitted to back office staff- Created procedural manuals and guidelines for department, and developed and facilitated training materials and classes for employees- Created communication materials for departmental events and upcoming opportunities.- Built internal and external client relationships through resolving issues and providing direct customer service.

High School Diploma

Activities and Societies: Dance Team, Speech, Drama, Mock Trial, Cheerleading

Intergrated Marketing Communications, Communications, English, Web Design

Degree Pending