Avp/Quality Control Manager
Current- Manage and trained 5 loan analysts in resolving underwriting, documentation and servicing issues.
- Successfully created and implemented a risk based Quality Control program that provided accountability and resulted in reducing the exception rate by 30%.
- Achieved a 99.9% accuracy rating and significantly work volume and exception tracking by developing a high level of proficiency in Automated Compliance & Evaluation System (ACES) in the past two years.
- Provided monthly and quarterly reports to senior management determining an accurate percentage of risk based loans that could create repayment risks and render loan unsalable to the investors.
- Performed testing of Uniform Self Assessment for the Servicing department to proactively identify areas of material non compliance with USAP criteria in preparation for audit by Ernest & Young.
Jan 2005 - Present
