Mehul Shah

Mehul Shah Email and Phone Number

Associate Director @ Curious Minds IIT & Medical
Mumbai, MH, IN
Mehul Shah's Location
Mumbai, Maharashtra, India, India
About Mehul Shah

🌟 Passionate about societal impact and education empowerment 🌟Embarking on a journey to contribute meaningfully to society has always been my driving force. In my pursuit to positively influence lives, I found my calling as an Education Growth Specialist at VoLT Education.My journey began with a personal struggle: mastering the English language. Despite my mother being an English teacher, I faced challenges with fluency and vocabulary. Determined to overcome this hurdle, I immersed myself in reading, watching English movies, and diligently learning new words daily.Transitioning into professional life, I realized the universal importance of English proficiency. It became evident during my tenure at a Chennai-based company, where English was the primary mode of communication. Embracing opportunities in Network Marketing further honed my language skills, as I engaged in numerous English-speaking interactions daily.Joining VoLT Education aligns seamlessly with my mission to support individuals facing similar linguistic barriers. Our goal is to empower students in schools across Tier 1/Tier 2/Tier 3 cities, where English fluency is often overlooked. By bridging this gap, we equip students with the essential skills needed to thrive in the competitive landscape beyond academia.I am thrilled to be part of this noble endeavor, dedicated to alleviating a significant challenge encountered by a vast portion of India's population. Together, we are catalyzing transformative change and paving the way for a brighter, more inclusive future.

Mehul Shah's Current Company Details
Curious Minds IIT & Medical

Curious Minds Iit & Medical

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Associate Director
Mumbai, MH, IN
Employees:
17
Mehul Shah Work Experience Details
  • Curious Minds Iit & Medical
    Associate Director
    Curious Minds Iit & Medical
    Mumbai, Mh, In
  • Volt Education
    Co-Founder
    Volt Education Jan 2023 - Present
    Mumbai, Maharashtra, India
  • Skill-Lync
    Project Manager, Sales Operations
    Skill-Lync Mar 2022 - Aug 2023
    Chennai, Tamil Nadu, India
    ➤ Revenue generation of INR 2.6 Crores was successfully achieved over a 12-month period through the implementation of an outbound marketing program centered on webinars and workshops. This initiative also resulted in a significant increase in brand awareness.➤ Generated INR 70 lacs in revenue by elevating 40 out of 64 underperforming sales engineers within three months.➤ Achieved a significant milestone by generating a revenue of INR 90 lacs through successful management of the Skill Center Offline Program project. The primary objective was to fill 30 seats within a span of 60 days. Demonstrated strong coordination skills by collaborating effectively with cross-functional teams. Under the direct guidance of the Co-founder, took charge of the program's execution, overseeing its entire lifecycle from initiation to completion.➤ Empowered Sales, Pre-Sales, and other cross-functional teams by updating and enabling sales/marketing collateral for 40+ Post Graduate Programs (PGPs). Collateral includes Email/WhatsApp templates, Flyers, Brochures, and WhatsApp cards.
  • Skill-Lync
    Product Specialist, Learning & Development
    Skill-Lync Jun 2021 - Mar 2022
    Chennai, Tamil Nadu, India
    ➤ Trained 40 new batches along with the existing sales team across 5 domains on product knowledge, unique selling points (USPs), and updates. This ensured that they were equipped to deliver compelling sales pitches aligned with the company's offerings.➤ Successfully hired and trained over 10 sales trainers to build a high-performing L&D team.➤ Reduced instances of overpromising, mis-selling and delivering partial information to leads by developing comprehensive Product Handbooks (v1.0 and v2.0), providing targeted trainings to the sales team and analyzing quality reports regularly. ➤ Mitigated social media escalations by assisting the Online Reputation Management (ORM) team. Leveraged product knowledge and understanding of customer requirements to customize the program accordingly, thereby addressing concerns and preventing potential damage.
  • Skill-Lync
    Assistant Manager Technical Support
    Skill-Lync May 2020 - Jun 2021
    Chennai, Tamil Nadu, India
    ➤ Achieved exceptional NPS of over 85 in the Mechanical domain by ensuring prompt query resolution, offering valuable project feedback, and enhancing course completion rates. These initiatives resulted in high customer satisfaction and a positive NPS score.➤Dramatically improved the NPS from 40 to 80 at the Chennai Skill Center. Achieved through engaging live classes, interactive whiteboard sessions, and expert-led webinars, resulting in enhanced learning outcomes and seamless program delivery.➤Achieved a remarkable 95% job placement rate for learners by collaborating with the Customer Success team. Through the organization of mock interviews and tool tests, we provided comprehensive preparation for the job market, ensuring learners were equipped with the skills and knowledge needed for successful job placements. ➤ Implemented proactive measures to enhance customer self-service and support by creating over 100 HELP documents, resulting in improved customer satisfaction and efficient query resolution
  • Skill-Lync
    Technical Support Engineer
    Skill-Lync Jul 2018 - May 2020
    Chennai, Tamil Nadu, India
    ➤ As a Technical Support Engineer, I excelled in providing exceptional customer support to over 300 learners. Through various communication channels such as group and 1-1 sessions over Zoom, Phone calls, and WhatsApp, I effectively resolved their technical queries and provided valuable feedback while grading their program projects.➤ Improved overall completion rates by developing comprehensive documentation and resources to address customer queries effectively. Implemented weekly study plans and conducted regular follow-ups, ensuring a smooth program completion process and supporting learners throughout their journey.➤ Ensured a seamless and top-notch customer experience by continuously upskilling myself in the field of Computational Fluid Dynamics (CFD). Actively engaging in technical projects and deepening my expertise, I remained at the forefront of advancements in CFD, enabling me to provide customers with the highest level of support and expertise.

Mehul Shah Education Details

Frequently Asked Questions about Mehul Shah

What company does Mehul Shah work for?

Mehul Shah works for Curious Minds Iit & Medical

What is Mehul Shah's role at the current company?

Mehul Shah's current role is Associate Director.

What schools did Mehul Shah attend?

Mehul Shah attended Indian Institute Of Management, Kozhikode, K J Somaiya College Of Engineering.

Who are Mehul Shah's colleagues?

Mehul Shah's colleagues are Adeeb Shaikh, Gunvant Jain, Gauri Swar, Soham Das, Vikas Verma, Neha Bhusane, Dibyendu B..

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