Steven Melson Email & Phone Number

Durham, North Carolina, United States

I promptly and safely deliver food to customers within Durham and the surrounding area. I aim to provide an excellent customer experience by updating customers over the course of their delivery, while efficiently troubleshooting any order issues with merchants. I maintain a 97% customer satisfaction rating, and a 100% merchant satisfaction rating (ratings as of Dec. 7, 2021).

Chapel Hill, North Carolina, United States

I trained new store employees on the fundamentals and best practices of three store positions. I engaged with customers, took initiative in new tasks, and actively communicated with staff to ensure a positive experience for all guests.

Chapel Hill, North Carolina, United States

Project Title: Carolina Family Football ProjectProject Goal: Created an accurate, unified database of UNC Football alumnus (both players & staff), dating from 1940-2020. Project Team: Worked alongside a peer under the supervision of the Assistant A.D./Business Intelligence & Data Analytics Department Project Tasks:1.) Collected & transcribed both physical and digital historical football alumni data2.) Sorted & filtered data to resolve data errors (e.x. duplicate values, typos)3.) Reconciled data with existing football databases; merge in to a final template for review4.) Created a next steps document for database maintenance by future project head5.) Attended weekly meetings to present progress to supervisor 5.) Built an interactive map data visualization (Tableau)*Note: To protect the confidentiality of project-associated data, all access to data, and related documents or visualizations was discontinued at the end of the internship.

Greensboro--Winston-Salem--High Point Area

As part of a 9-member team, I helped plan, coordinate, and lead a range of activities and clinics for youth participants. I integrated the game of golf with a life skills curriculum, leading active learning activities through golf and group discussions. I also engaged in outreach efforts to encourage new-member sign-up. This included contacting an expansive list of participant's caretakers to provide logistics for and answer any questions about the Fall season. During the week of the Wyndham Championship, I promoted the new season to families on-site, while helping successfully register of 100+ new members at the chapter's booth.