Sreejith Menon Email & Phone Number

Maharashtra, India

Mumbai, Maharashtra, India

Manage a team of 30 people in monitoring, implementation, configuration, and sustenance activities.Conduct regular cadence and governance calls to ensure project alignment, track progress, and resolve issues promptly.Lead weekly and monthly review meetings to assess system performance, identify bottlenecks, and address operational challenges.Analyze and troubleshoot issues to minimize downtime, optimize system performance, and ensure smooth operations.Identify and resolve customer pain points, improving satisfaction, retention, and system reliability.Develop, configure, and maintain business dashboards to provide clear, actionable insights into system performance and business metrics.Assist with pre-sales activities, including technical solution discussions, to support business development and expansion efforts.Identify and close alerting and configuration gaps, ensuring system reliability and proactive issue detection.Apply Site Reliability Engineering (SRE) principles to enhance system performance, scalability, and resilience.

Mumbai, Maharashtra, India

Identified prerequisites for environment readiness to ensure a smooth implementation process.Developed a comprehensive project plan outlining timelines and milestones, and created a detailed schedule for implementing Dynatrace components.Participated in the Dynatrace Managed Environment setup, ActiveGate, and agent installations.Carried out network zone creation, management zone creation, and custom alert setup.Created comprehensive dashboards to visualize application performance and user experience.Collaborated with application stakeholders and developers to create custom services for major business transactions.Implemented Real User Monitoring and Synthetic Monitoring for applications.Installed Dynatrace agents using Ansible.Conducted training sessions to empower stakeholders to use Dynatrace effectively.Provided root cause analyses (RCAs) for issues identified during monitoring.Participated in incident meetings, offering insights into recurring issues, trend analysis, and potential areas for improvement.Worked closely with Release Managers and Implementation Managers during go-live events.Conducted monthly project governance meetings with upper management, presenting a holistic view of project outcomes.Designed and implemented quality control standards for APM projects to ensure a consistent approach and results.Streamlined the weekly/bi-weekly APM analysis report, which ensured process compliance and earned appreciation from the Client CTO.Developed and implemented internal audits within the APM implementation project.Served as the point of contact for all customers (established and potential) regarding quality objectives, procedures, and concerns.

Mumbai Area, India

Coordinated with business teams to design and create custom business dashboards in Dynatrace APM, and shared them with the respective stakeholders.Engaged in weekly incident meetings with the client, discussing recurring issues, trend analysis, and areas for improvement.Implemented performance improvement plans for top-tier applications within the organization, enhancing application performance and availability.Planned quarterly reviews of alerts and thresholds with application teams to ensure the generation of clear and actionable alerts.Created various documents, such as case studies, demos, presales presentations, and proposals to support consulting sales representatives.Conducted test result review meetings for major test runs and facilitated performance test sign-off meetings.Played an active role in training new joiners on performance testing (PT) and APM concepts, along with LoadRunner and Dynatrace.

Mumbai Area, India

Assigned, prioritized, and oversaw the day-to-day activities of the APM team while mentoring them through various technical challenges.Successfully planned and executed the implementation of AppDynamics and AppMon across more than 50 applications and 300 servers.Implemented performance improvement plans for top-tier applications within the organization, enhancing both performance and availability.Planned, coordinated, and executed a timely upgrade of Dynatrace AppMon throughout the organization.Designed and implemented customized NOC dashboards that provide key insights and analyses regarding system health, capacity, and overall performance.Worked on trend analysis, application sizing, monitoring, bottleneck analysis, tuning, and implementation.Contributed to best practice knowledge sharing and knowledge management within the organization.

Mumbai Area, India

Mentored and led a team of 4 to 5 performance testers.Assessed the current performance of applications and reviewed existing testing and QA processes.Developed and reviewed test plans, test scripts, and test cases for testing different modules of the system. Responsible for requirements reviews, design reviews, and test validation script reviews.Used APM tools to identify the root cause of transactions that caused system slowdowns.Reported daily testing progress to project management and customers.Held discussions with the development team to determine the hardware required to support future user growth based on performance test results.Evaluated various performance testing tools, carried out POCs, and created POC documentation.

Mumbai Area, India

Coordinated with various teams, including project stakeholders, business analysts (BA), and development teams, to identify non-functional requirements. Designed product-specific workload models and performance test plans based on these requirements.Interacted with teams such as infrastructure support and third-party product teams to ensure correct environment configuration and aligned monitoring support before execution for smooth delivery.Conducted different types of tests, including load, stress, endurance, and failover tests.Demonstrated expertise in creating intensive and advanced LoadRunner scripts, using custom functions and programs to support performance testing efforts.Used APM solutions to identify application issues in the pre-production stage.Analyzed performance problems and presented findings to department heads along with potential solutions.

Bachelor Of Engineering, Information Technology

Higher Secondary Certificate Examination

Senior School Certificate Examination

Education record