Samantha Merlo

Samantha Merlo Email and Phone Number

Associate Clinical Programs and Early Career Manager @ Align Technology
Chapel Hill, NC, US
Samantha Merlo's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Samantha Merlo's Contact Details

Samantha Merlo personal email

n/a

Samantha Merlo phone numbers

About Samantha Merlo

Driven, customer focused account executive dedicated to making a difference in the lives of others. Shaped by previous experience to work well in a team setting and independently. Accustomed to handling a multitude of responsibilities; balancing several assignments at once is my comfort zone! I am hardworking, love to learn new things, and overcome challenges.

Samantha Merlo's Current Company Details
Align Technology

Align Technology

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Associate Clinical Programs and Early Career Manager
Chapel Hill, NC, US
Website:
aligntech.com
Employees:
12977
Samantha Merlo Work Experience Details
  • Align Technology
    Associate Clinical Programs And Early Career Manager
    Align Technology
    Chapel Hill, Nc, Us
  • Align Technology
    University And Early Career Program Specialist
    Align Technology Jun 2023 - Present
    Tempe, Arizona, Us
    -Collaborate with internal stakeholders to produce materials and program updates- manage university material educational grant; working closely with program directors to share details and drive utilization-Assist with logistics for early career events- create and maintain event analytics
  • Align Technology
    Customer Success Manager
    Align Technology Dec 2019 - Jun 2023
    Tempe, Arizona, Us
    - Develop and Maintain positive relationships with accounts- Work closely with Clinical advisors and Territory managers to ensure the best customer experience- Facilitate educational meetings to help customers increase utilization of Invisalign and practice growth
  • Icontact
    Associate Sales Executive
    Icontact Jan 2019 - Aug 2019
    Morrisville, Nc, Us
    -Subject matter expert responsible for building value to customers through product demonstrations-Oversee medium/large iContact accounts exceeding 2,500 email subscribers, ensuring the success of their efforts-Optimize accounts through active communication as primary point-of-contact to introduce additional services and upgrade potential opportunities.
  • Icontact
    Small Bussiness Sales Represenative
    Icontact Jul 2017 - Jan 2019
    Morrisville, Nc, Us
    -Effectively communicate key product features and benefits to customers via multimedia resources-Built relationships with prospective customers through establishing rapport and consultative selling techniques to learn their needs-Scheduled and performed demonstrations to display the iContact effect to grow their business -Tracked all pipeline, opportunities, and customer information; including purchase time frames, next steps, and forecasting in Salesforce
  • Ixl Learning
    Membership Specialist
    Ixl Learning Jul 2016 - Jul 2017
    San Mateo (San Francisco Bay Area), Ca, Us
    Responsible for concise communication of key product features and benefits to customers -Established a collaborative environment across all departments to prioritize opportunities and allocate resources to ensure high satisfaction with accounts and expand growth within a territory-Created an energetic, trusting relationships with prospects to generate opportunities -Utilized Salesforce to track customer details, i.e. use case, purchase time frames, next steps, and forecasting-Authored quotes and presented to clients to negotiate value and address objections when demonstrated
  • My Eye Dr
    Insurance Coordinator
    My Eye Dr Mar 2010 - Jul 2016
    -Scrubbed claims to make sure they got to the payer correctly and in a timely manner. -Posted payments received from payer-Researched unpaid claims within 60 days in order to maintain a low accounts receivables
  • Sure Rehab
    Physical Therapy Technician
    Sure Rehab Jul 2004 - Aug 2008
    -assisted patients with their exercises-scheduled appointments

Samantha Merlo Skills

Customer Service Healthcare Microsoft Excel Microsoft Word Microsoft Office Outlook Data Entry Hospitals Medical Records Medical Terminology Powerpoint Patient Education Treatment Hipaa

Samantha Merlo Education Details

  • Kean University
    Kean University
    General

Frequently Asked Questions about Samantha Merlo

What company does Samantha Merlo work for?

Samantha Merlo works for Align Technology

What is Samantha Merlo's role at the current company?

Samantha Merlo's current role is Associate Clinical Programs and Early Career Manager.

What is Samantha Merlo's email address?

Samantha Merlo's email address is sm****@****edr.com

What is Samantha Merlo's direct phone number?

Samantha Merlo's direct phone number is +170349*****

What schools did Samantha Merlo attend?

Samantha Merlo attended Kean University.

What skills is Samantha Merlo known for?

Samantha Merlo has skills like Customer Service, Healthcare, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Data Entry, Hospitals, Medical Records, Medical Terminology, Powerpoint, Patient Education.

Who are Samantha Merlo's colleagues?

Samantha Merlo's colleagues are Yc Wang, Vinicius Franceschi, Anthony Alfaro, Paola Quesada, Adèle Nugent, José Alberto Mendez, Gustavo Landazabal.

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