Working as a Business Unit Head

 Responsible for managing two departments simultaneously, Sales & Account Management. Responsible for overall Business Development for the Region i.e. New restaurant acquisition and making them live on our portal. Responsible for overall Account Management for the Region I.e. Vendor Relationship , Queries , Complaints , Deals & Discounts , Online Payments , Renegotiation etc. Managing the Portfolio of 2500 plus restaurants with the help of Business Development Managers and Account Managers to make sure that we meet our goals. Responsible for dealing with all International Chains including KFC, McDonalds, Pizza Hut, Burger King, Domino’s Pizza, Nando’s, Dunkin Donuts, Subway, Hardee’s. Create sales goals for each city and communicate them to within teams. Listen to City Managers and determine their needs. Prepare monthly and quarterly Sales Reports/Account Management and submit our findings and analysis to senior management. Serve as the point of contact with Vendors, Restaurant Owners and Managers in my region. Inform senior management of any discrepancies or issues with sales team goals and result.

• Leading two departments simultaneously, Sales & Account Management.• Responsible for overall Business Development for the City i.e.new restaurant acquisition and having them live on the portals.• Responsible for overall Account Management for the city I.e. Vendor Relationship , Queries , Complaints , Deals & Discounts , Online Payments , Renegotiation etc.• Making sure to grow the business MoM in their particular city by acquiring discounts, TOP Vendors.• Managing the team of Business Development Managers and Account Managers to make sure that we meet our goals.

• Assist, critically solve problems and build relationship with vendors to meet their needs on their day to day operations.• Communicate and bridge vendors to Foodpanda's internal departments via phone calls, email, and other means of virtual media such as skype and Facebook.• Records all activities such as sales, vendor communication, meetings and closed won opportunities using Salesforce.• Does on-boarding, mobile automation, sales and marketing pitch, offers products and services of foodpanda and meet KPI's and quotas.• Maintaining relationship and managing more than 100 clients.

 Prospect for potential new clients and turn this into increased business. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Work with technical staff and other internal colleagues to meet customer needs. Ensure all team members represent the company in the best light. Responsible for Social Media Marketing on Facebook, twitter, Google Plus.

• Responsible to provide service delivery to assigned account.• To ensure customer satisfaction and retention.• Responsible to search for buyers online and look after their deals with the assigned member and assist provision of TradeKey services to potential clients through online communication.• Content writing for search engine optimization.• Designing campaigns for search engine marketing.• Calling activities to Potential clients worldwide.• Work on social media marketing like Linkedin, twitter, facebook, Google+ etc.• Managing web DHS of assigned account.• Do Email marketing on daily basis.• Responsible to monitor all inquiries of clients and give them immediate feedback.

Working as a Project Coordinator for “Global B2B Exhibitions & Media Relationships”• Responsible for event marketing and promotion for Global exhibitions and Tradeshows and ensuring to reach as many Exhibitors and Visitors for the event.• Establishing Media partnerships with Online and Offline promotion companies & Event Organizers all over the world.• Contacting to the Event Organizers of Global Tradeshows, Negotiating and dealing with them for Booth allocation and execution strategies.• Managing the exhibition participation portfolio of more than 200 Global manufacturing and Trading Companies and ensuring that their participation leads to their intended ROI.• Developing financial plans and cost for Global Tradeshow participation.Our Media Partners are;• Messe Frankfurt• Reed Tradex• Reed Tuyap• Chan Chao International Co., Ltd• Expo Centre Sharjah• Hannover Milano Fairs Shanghai Ltd.• Demos Fairs Organization• DMG Events• Koelnmesse• Reed Exhibitions• Fakt Exhibitions Pvt Ltd.• Pegasus Consultancy Pvt Ltd.• Badar Expo Solutions• Demos Fairs Organization..........................................................................................................................................................................Tradeshow Participations: Plasti & Pack Pakistan 2013. 3P Plas Print Pack Pakistan 2014. IEEEP (Industrial Electrical & Electronics Exhibition of Pakistan) 2014. International Defence Exhibition and Seminar IDEAS 2014.Participation in Manufacturing Expo 2013, Bangkok, Thailand • International tradeshow participation in Manufacturing Expo 2013, Bangkok, Thailand.• I have successfully participated in this industrial exhibition from 20th June to 23rd June 2013 & represented Tradekey (Pvt) Ltd.• This is the only tradeshow in Bangkok Thailand which is about rubber manufacturing machinery & technologies. • We are one of the participants in other 370 leading brands worldwide.

• Listening to customer requirements and presenting appropriately to make a sale.• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.• Cold calling to arrange meetings with potential customers to prospect for new business.• Responding to incoming email and phone inquiries.• Acting as a contact between a company and its existing and potential markets.

• Provision of accurate and brief information about products and services to the customers.• Offering a helping and ready hand to the customers.• Suggesting alternatives and possibilities to resolve customer’s complaints on priority basis.• Learning about organizations products and services and keeping up-to-date with any changes to them.• Taking immediate and all possible measures to resolve customer’s problem keeping company policies in view.• Regularly attending meeting and training sessions conducted.• Ensuring compliance with schedule. • A thorough knowledge of CRM being used.

Internship at Ufone GSM Private Limited, I-9/3 COPS House, Islamabad.Worked in “Fraud Management Department”Main Responsibilities:• Facilitating & providing subscriber’s data/CDR & locations to Law Enforcement Agencies of Pakistan.• Respond to Pakistan Telecommunication Authority (PTA) & fulfill their requests.• To work on Ufone CRM Customer Activity Recording System (CARES).• To work on the Application Software “Watchdog” used by the Fraud Management department.