”We believe in bridging the gap between legal experts and members of general public who seek professional advice....”Ask Wakeel is Private Limited Company and an initiative by innovative IT experts. It is a tech startup, run by non-legal professionals who believe that legal services should be affordable, simple and available to more people than ever before. Every day, at Ask Wakeel we spend our time and resources making it easier for people to get the legal help they need, so they can focus on what's really important—taking care of their families and building strong businesses. We combine free legal documents and free legal information with access to affordable representation by licensed lawyers. Our commitment to affordable and accessible legal services is at the heart of everything we do. We provide opportunity to lawyers to meet potential clients who are looking for credible legal advice. We ensure that those lawyers who sign up on our website are Pakistan Bar Council verified lawyers and we also undertake strict scrutiny of their credentials. At Ask Wakeel, you can be assured that the advice you receive is advice which is being dispensed by a qualified barrister or lawyer. We welcome complaints and are happy to refund consultation fee where the client is not happy with the services received. For further details please see our REFUNDS POLICY PAGE.website : www.askwakeel.pk

 serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.. Meets call center financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades. Maintains professional and technical knowledge by tracking emerging trends in call center operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

handling the most complex complaints or queries. Manage team Members Key Performance indicator Product Training