Smile Liu
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Smile Liu Email & Phone Number

Complaint Manager at TÜV Rheinland Group
Location: Shanghai, China, China 6 work roles 2 schools
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Role
Complaint Manager at TÜV Rheinland Group
Location
Shanghai, China, China

Who is Smile Liu? Overview

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Smile Liu is listed as Complaint Manager at TÜV Rheinland Group based in Shanghai, China, China. AeroLeads shows a matched LinkedIn profile for Smile Liu.

Smile Liu previously worked as Complaint Manager in Global QM team at Tüv Rheinland Group and Senior Quality Supervisor in Textile Toys& Chemical Department at Tüv Rheinland Group. Smile Liu holds Master'S Degree, Analytical Chemistry from East China University Of Science And Technology.

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About Smile Liu

Quality ManagementProblem SolvingTechnical Support

6 roles

Smile Liu work experience

A career timeline built from the work history available for this profile.

Complaint Manager In Global Qm Team

1, As deputy in APA, GCN and IMEA of global process owner of complaint management, align the implementation of complaint management process, problem solving process and failure management; Request improvement plans in alignment with regional complaint managers and stakeholders. 2, Establish reasonable KPIs for complaint management monitoring and.

Dec 2018 - Jul 2021

Senior Quality Supervisor In Textile Toys& Chemical Department

Shanghai, China

1, Responsible for the business line related accreditation, recognition process and maintain the relevant qualification such as CNAS, CMA, DAkkS, CARB TPC.2, Monitor and ensure the correct execution of QM activities within the department. Update documents of quality system; Provide the QM training within the department for specific QM requirement; Follow.

Sep 2014 - Dec 2018

Senior Engineer And Quality Supervisor In Chemical Lab

Shanghai, China

Responsible for detail QM activities of chemical and food lab. Assist lab manager to prepare monthly KPI evaluation report. Senior report reviewer; department 5S commissioner; Lab LIMs system coordinator; CARB project inspector.QM activities including external and internal document control, proficiency testing, record control, nonconforming work&.

Dec 2008 - Sep 2014

Technical Support Engineer In Customer Service

Shanghai, China

Provide training/consultant/solution to client about requirement& standard of hazardous substances in consumer goods; Provide investigation/explanation to client about complaint for the service provided.

Jun 2006 - Dec 2008

Assistant Chemist In Chemical Lab

Specialized Technical Resources (Shanghai)

Shanghai, China

Supervise and monitor daily operation on chemical related testing activities. As QA of the department, help to pass CNAS audit.

Apr 2005 - Apr 2006

Laboratory Supervisor Of Plant Lab

Shanghai Zhongxiang Biological Products Co., Ltd.

Taicang, Jiangsu, China

As supervisor of laboratory, answer for the quality of product. Participate in establishment of ISO-9001 quality system; Prepare related documents. Regularly report to GM about quality status.Establish analysis method of the product which was adopted as company standard.

May 2000 - Jul 2002
2 education records

Smile Liu education

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What is Smile Liu's role at their current company?

Smile Liu is listed as Complaint Manager at TÜV Rheinland Group.

Where is Smile Liu based?

Smile Liu is based in Shanghai, China, China.

What companies has Smile Liu worked for?

Smile Liu has worked for Tüv Rheinland Group, Intertek, Specialized Technical Resources (Shanghai), and Shanghai Zhongxiang Biological Products Co., Ltd..

How can I contact Smile Liu?

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What schools did Smile Liu attend?

Smile Liu holds Master'S Degree, Analytical Chemistry from East China University Of Science And Technology.

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