Uyen Phan Le Email and Phone Number
Uyen Phan Le work email
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Uyen Phan Le personal email
Hi there! ✨I am a graduate of the University of Kansas with a Bachelor's Degree in Human Biology and Psychology. My professional background includes over a decade of customer service experience, more than four years of lab data analysis, and over two years of social media management and content creation. I excel in managing multiple projects, facilitating team communication, achieving departmental goals, copywriting, and delivering exceptional customer service.I work full-time as a Scheduling Coordinator at AllerVie Health and as a seasonal Sales Advisor at Best Buy (#202). In my leisure time, I indulge in photography, bouldering, exploring new restaurants (with over 412 million views on Google Maps), and spending quality time with my cats.Let's connect! 🌱 Email: smiling.uyen@outlook.com 📧
Allervie Health
View- Website:
- allervie.com
- Employees:
- 195
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Allervie HealthPlano, Tx, Us
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Scheduling CoordinatorAllervie Health Nov 2023 - PresentDallas, Texas, Us• Scheduled, rescheduled, and canceled patient appointments, averaging 300-400 appointments monthly.• Actively contributed insights to improve operational processes, leading to a 50% increase in scheduled appointments.• Efficiently multitasked between multiple EMR systems (IMS, EVO, Intergy) for 20 different allergy clinics in Florida and Georgia.• Responded to an average of 30 inbound patient inquiries daily from digital marketing campaigns and WhatConvert forms.• Developed call guides and SOPs utilizing IMS_ALVH to train new call center members to ensure consistent service quality.• Collaborated with Marketing, Billing, Clinical, and Operations departments to streamline the scheduling process.• Accurately entered and maintained patient information, insurance details, and appointment data in different EMRs.
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Sales AdvisorBest Buy Oct 2022 - PresentRichfield, Minnesota, Us• Provided customers with a high level of customer service by greeting them in a friendly manner, listening, and responding to their needs.• Maintained knowledge of all products sold through thorough training on new product offerings, features, benefits, and prices.• Assisted customers with the selection of merchandise based on personal preferences such as price point or style preference.• Processed sales transactions accurately and efficiently while always maintaining appropriate cash-handling procedures.• Accurately maintained records for assigned departments including transaction data, inventory levels, and other related information using computerized systems as required. -
Co-OwnerKawaiipeachclub (Etsy) Aug 2021 - Present• Construct SEOs for 50+ products using the most popular search terms• Photograph, record videos, and manage the listing of each product for e-marketing• Monitor expense claims and purchase orders by entering them into the business’ Notion spreadsheet • Oversee Etsy store content, personal website, and product pages to create successful brand awareness• Quickly mitigate any customer satisfaction concerns when it arises to maintain our 4.9-star average rating
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Community InternYelp Jan 2023 - Dec 2023San Francisco, Ca, Us• Constructed multiple Local Yelp Collections for the Dallas Yelp community of 250,000+ subscribed members.• Assisted the Community Manager (CM) at Yelp Elite community events with set-up, check-ins, and clean-up. • Capture photos, record multiple clips during in-person events, and create reels using InShot video editing software.• Participated in the online Dallas community by sending compliments to Yelpers and writing reviews of local businesses.• Brainstormed ideas and presented for the project group presentation on ‘Driving Yelp Elite Video Contributions’ on the platform. -
Member Engagement CoordinatorSignify Health Oct 2021 - Jul 2022Dallas, Texas, Us• Handled over 600 inbound & outbound calls daily to Medicare Advantage members to offer in-home health evaluation• Scheduled health examinations and entered patient information accurately into the database to ensure compliance • Targeted 25 daily goals for the department such as appointments scheduled, attendance policy, QA scores, etc.• Provide timely and accurate information to resolve critical problems when dealing with angry members• Demonstrated ability to discretely handle sensitive and confidential information• Reppin' the Top 1 team in Dallas on multiple occasions; Team Kellin' It!• Top 1 appointment schedulers in Dallas - October 2021 Training class.• Top 40 appointment schedulers in Dallas for January, February and June 2022.• January 2022 MVP Award for Team Dallas 16• December 2021 Goal Getter Recognition Achievement -
Scientist IPace Analytical Dec 2019 - Aug 2021Minneapolis, Mn, Us• Extracted and analyzed 50+ water/soil samples on GC instruments daily to ensure the safety of the environment for Dallas• Generated project reports, spreadsheets, and data graphs for Pest/PCB 608.3 and 615 analyses• Utilized ChemStation software and instruments by vialing extracts, sequencing, and analyzing at least 40 samples per day• Maintained strict adherence to Pace’s safety measures by tracking the use and cleanliness of all 5 areas in the Semi-Volatile department• Implemented LIMS and Organic Tree software updates for the Allen branch by working with Pace National and Pace IT Department• Verifying the accuracy of analysis data and compiled spreadsheets by combining data from ChemStation and Target software -
Organic Prep SupervisorPace Analytical Oct 2018 - Dec 2019Minneapolis, Mn, Us• Deliver executive support to the Organic Manager by preparing daily reports and generating spreadsheets of incoming projects• Specialized in at least 10 different extraction methods, including MO DRO, OA2/8015, PAH, KS 3511, TCLP, and ZHE• Maximized the number of incoming work orders by 30% by cross-training the technicians to master a variety of extraction methods• Prepared, proofread, and formatted the analysis data before submitting it to the Semi-Volatile department• Performed Toxicity Characteristics Leaching Procedure (TCLP) and Zero-Headspace Extraction (ZHE) leachate procedures• Assisted in 3P (Production Preparation Process) and Kaizen (“change for the better”) teamwork to improve the workflow by at least 50%
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Lab Technician IiiPace Analytical Apr 2018 - Sep 2018Minneapolis, Mn, Us• Follow SOPs on environmental lab extraction techniques• Wash dishes and rinse seporatory funnels• Work overtime & weekend hours as needed • Perform TCLP extractions (ZHE, SVOA, Metals)• Extract soils, waters, oils and wipes for various tests
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Content CreatorUyenneaats Jan 2019 - Feb 2020• Familiarized with the use of hashtags and search results for the platform.• Reached 1,000 followers after 5 months of actively posting on my food Instagram.• Recognized in the local Kansas City magazine for my food blog (August 2019 edition).• Worked with different marketing companies to promote new restaurants in town.• Responsible for planning, promoting, and collaborating with small businesses to advertise their newest dish.
Uyen Phan Le Skills
Uyen Phan Le Education Details
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The University Of KansasHuman Biology -
The University Of KansasPsychology
Frequently Asked Questions about Uyen Phan Le
What company does Uyen Phan Le work for?
Uyen Phan Le works for Allervie Health
What is Uyen Phan Le's role at the current company?
Uyen Phan Le's current role is Scheduling Coordinator at AllerVie Health | Sales Advisor at Best Buy.
What is Uyen Phan Le's email address?
Uyen Phan Le's email address is ul****@****lth.com
What schools did Uyen Phan Le attend?
Uyen Phan Le attended The University Of Kansas, The University Of Kansas.
What skills is Uyen Phan Le known for?
Uyen Phan Le has skills like Communication, Digital Photography, Portrait Photography, Adobe Lightroom, Adobe Photoshop, Microsoft Office, Social Media, Reviews.
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