BUSINESS TRANSFORMATION► Developed an ERP system to integrate CRM, supply chain management, manufacturing, and inventory management systems with groupwide sales, marketing, and financial systems, boosting productivity by providing anywhere/anytime access to business performance indicators.► Implemented best practice profitability and KPI benchmarking across the company.► Drove a 50% improvement in manufacturing lead times by establishing just-in-time/lean manufacturing principles. ► Slashed capital costs by 60% by optimising inventory controls and introducing a dashboard-based inventory management system.► Directed a project to systematise and integrate undocumented business practices to enable a data-driven approach in analysing previously unmeasured processes and procedures. BRAND STRATEGY / M&A► Crafted brand strategies for designs with global business partners to position KARP with a younger demographic, leading to a 10% increase in wholesale channels.► Conceptualised a flagship product line, The OPTICA Series, a collection of optical patterned diamonds made possible by acquiring a Japanese technology company’s intellectual property and design and process patents.BUSINESS DEVELOPMENT / SALES LEADERSHIP / MEDIA RELATIONS► Instilled a data-driven approach to managing the development of sales strategies, empowering the sales team to deliver on new product and market opportunities.► Increased annual trade show and conference participation by 250% leading to substantial new business revenue.► Lead as the voice of the company in the trade media to build brand awareness and generate positive coverage.RISK MANAGEMENT► Optimised profit margins by implementing biweekly dynamic pricing to minimise inventory risks related to commodity price fluctuations. ► Initiated management reviews to address geopolitical/economic volatility in the luxury goods market through risk assessment, competitive intelligence gathering, and financial analysis.