Smita Basu Email & Phone Number

Bengaluru, Karnataka, India

• Outbound calls to prospective Students• Understanding the requirements and Counsel according to the Students requirement • Help, Guidance and support to select the appropriate Study Material and online tuition• Follow-ups on existing Students for further assistance• Maintaining MIS report for monthly conversions and follow ups

Kolkata, West Bengal, India

• Resolving all customer queries over direct interaction and over Phone related to Gold Loans and investments• Out bound calls to Customer to explain loans, investments and other Product Services offered by the Company • Follow up with prospective Customers over phone• Maintaining updated Files and records on a daily basis• Conversion report in excel and CRM.• Resolving customer quires related with loan and other Services

Kolkata, West Bengal, India

• Coordinating between sales and credit team.• Providing updated MIS repots to Regional Manager • Helping the Marketing team with all necessary reports and charts • Scrutinizing the loan application form with relevant documents.• Taking Field Investigation through phone & make a MIS reports• Receiving the F. I. report & conveying the report to the market• Solving the discrepancy like (login, closing) doing disbursement.

Kolkata, West Bengal, India

• KYC (Know your Customer) data verification as per the process• Application & customer documentation • Basic Data entry & File Processing.• Taking Field Investigation through phone & make a MIS• Receiving the F. I. report & conveying the report to the market.• Giving Files decision report to the market • Providing MIS reports to the Marketing team• Resolving Customer issues over the phone.