I have over 9 years of experience working in Operations Management and Business Development. Currently, I work as an Operations Manager at Xenith Advanced Fertility Centre, where I lead a cross-functional team of twenty-five, building unique tasks that cater to the unique needs of our patients and enhance their fertility journey is my primary focus! I'm deeply committed to crafting solutions that are deeply valued by our patients, aiding them in navigating their fertility treatments and achieving their family-building aspirations.I implemented the time chart system which led to an 80% increase in patient satisfaction scores and a 40% rise in follow-up patient footfall, demonstrating significant improvements in service efficiency and patient experience.Previously, I worked at Bapat Valuers and Consultants Pvt. Ltd. as a Senior Valuer, improving services for our clients (Financial and Non-Financial institutes), consistently achieved excellence by employing meticulous analysis and innovative strategies, resulting in enhanced services that met and exceeded client expectations.I led a comprehensive initiative to streamline valuation methodologies, enhanced data analysis techniques, and implemented standardized reporting procedures, achieved significant improvements in valuation accuracy, reduced turnaround times by 30%, and enhanced client satisfaction.If you catch me outside of work, I thrive on adventure, whether it's exploring the globe and immersing myself in new cultures—I've visited numerous countries and counting—or embarking on thrilling treks - and an avid lover of Badminton!I also like connecting with new people. Feel free to reach out at smitadaflapurkar@gmail.com or DM on LinkedIn.Competencies: Strategic Planning, Operations Management, Quality Assurance, Leadership, Business Development, Cross-functional Team Leadership, Start-ups, Business Process Improvement