Smita Mane Email & Phone Number

Position/Title: Analyst A4Primary Responsibilities:• Learn theoretical concepts of Windows, Linux, Networking and try to implement in practically.• Complete the given assignments on time without fail.• Responsible for completing all tasks assigned by the supervisor, assisting other staff withprojects.• Should be able to follow instructions, but also come up with original ideas.• Raising concern and making suggestions for improvements where appropriate.• Participating in meetings for other extra knowledge and other training initiatives.• Taking notes and sharing your findings with your assisting staffs.position/Title: Problem managerproject name: MATALANClient : DavidPrimary Responsibilities:• Taking daily updates from technical team on the ongoing tickets.• Raising reactive and pro-active Problem tickets.• For pro-active tickets on daily basis we have some changes needs to be imported.• Attend daily call for daily updates with MATALAN managers and other leaders .• Take weekly calls with technical team to make them resolve the high priority tickets within SLA