Working as a Project Manager for ServiceNow Governance, Risk & Compliance Project Implementation.Worked as a Project Manager for ServiceNow Human Resource Service Delivery Project Implementation.

Responsible for tech feature releases, managing fullstack / apps timely releases and sharing feature roster for every sprint with the teamsResponsible for monitoring the quality of the product using different tools - Monitoring production bugs & API errors/App crashes, debugging issues, involved in root cause analysis for every critical bug found on production, keeping track on Performance/Conversion metrics on Apps/WebPart of feature discussion with Product/Dev teams for all major projectsManaging QA Team tasks, guiding team members on Android/iOS apps/API testing, debugging issues, discussing impact areas/reviewing testcases, removing dependencies, keeping track on the releases and delivering bugfree releasesCreated Automation Framework for Web apps using Selenium/TestNG JAVA and guiding team to add testcases to it.Responsible for creating builds on Android Studio for testing / upload Android app to production and monitor crashes /performance parameters/Prelaunch report analysisiOS app - create xcode builds for testing TF /App Store build and responsible to release on prod through App StorePlanning QA Automation sprint tasks, helping the team and work on framework level changes.Monitoring Tools :New relic alerts setup on slack, Datastudio dashboards for API errors,AWS Cloudwatch to check logs for API errors for certain features and setup alerts on Slack using AWS chatbot, Runscope for API errorsOther Tools :Android Studio: to create Android builds and checking logs, Xcode: to create iOS build,Eclipse IDE :for android and web automation development,Github: Managing WEB/APP automation projects,Jenkins,TestNG,Maven,SauceLabs,Firebase for apps,Browser stack for cross browser testing,Clevertap: for DataAalytics, AWS Device farm for running app tests on cloud, Charles for debugging issues on Android/iOS app, Magento for e-commerce,Jmeter for performance testingNewrelic for alerting Datastudio for creating dashboards

• 2 year 8 months of experience in manual and automation testing. (mobile apps,web, API). • Built automation framework for web application using Selenium webdriver in Java • Built automation framework for mobile application using Appium in Java using Page Object Model and testing framework as TestNG • Used Saucelabs to run tests on different platform and browser versions and to see the recorded tests run • Automated basic functionality flows, both in mobile and website automation • Created testcases and done manual testing for Mobile Applications both in Android and IOS Manual testing on APIs for their internal products and automated the test cases by Postman test scripts • Used Asana and Jira to file bugs and manage tasksAutomation ToolWeb Automation: Selenium TestNG and setup job on Jenkins to run daily on shared machine and share result with team through emailsAndroid Automation Appium TestNG and setup on Device FarmAPI Automation :Created Postman scripts and run the collection through Newman and configured a Jenkins job to run daily and share results on email Runscope : wrote scripts/collection for most of the API’s and monitoring for failure alerts on email and slack Well aware of basic Java concepts/ postman scripting Node.js / Testng / Maven

• Managing a team of 5 members.• Regular Interaction with Product and Developer Team to understand the new features and prepare a Test Plan• Experience in Manual and Automation Testing• Experience in Manual Testing includes GUI, Functional, Regression and System Testing.• Proficient in designing the testing artifacts like Testcases, Test Reports, Test Summary Reports and maintaining them in shared repository.• Creating and Maintaining Test Cases specific to a module and participated in reviewing the documents related to requirements and functional specifications.• Good Exposure on Bug Life Cycle using Bugzilla, Jira.Created Maven Project and TestNG testing framework and Automated Regression, API testcases using Selenium Java Webdriver, using tools like GIT to commit code into the repository and run build daily on Jenkins.Done Load Testing using Jmeter, created Load testing scripts .Handled client support actively.Worked as an active team member and have willingness to accept responsibilities.Good Exposure to all stages of Software Development Life Cycle (SDLC).Self-starter and comfortable in high intensity and challenging work environment.Good interpersonal skills, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.