Smita Patil Email & Phone Number

Zetland, NSW, AU

Sydney, New South Wales, Australia

• Roles and Responsibilities:
• Foster agile delivery and continuous improvement within the scrum team.
• Translate business requirements into user stories effectively.
• Lead agile ceremonies such as daily stand-ups, sprint planning, sprint retrospectives, and sprint reviews.
• Participate in project/release planning and forecasting.
• Conduct technical analysis of requirements with SME's and development team.

Sydney, New South Wales, Australia

• In my capacity as an Iteration Lead, I was responsible for leading and overseeing the entire project lifecycle, ensuring seamless progression from initiation to closure.Roles and responsibilities:
• Define and articulate project scope, objectives, and deliverables in collaboration with stakeholders.
• Lead the scrum team in adopting Agile methodologies, fostering a culture of continuous improvement, and ensuring adherence to Agile principles and practices.
• Effectively manage stakeholder relationships, engaging in negotiation and communication to align expectations and resolve conflicts.
• Identify and manage dependencies between internal teams and external vendors, ensuring smooth coordination and timely resolution of issues.
• Lead project and release planning activities, including forecasting timelines, resources, and deliverables, to ensure successful project execution. Additionally managed project workflows and documentation within a.

Sydney, Australia

• Managed testing efforts for multiple projects, raising business gaps if any. Created strong testing plans, automated processes, and carried out various tests like functional, regression, Data Integrity, Smoke, System.
• Led successful integration of a user-friendly web-based loan top-up application, replacing cumbersome paper-based processes, resulting in enhanced user experience and a notable increase of $X in overall loan amounts.
• initiated the implementation of the Home Loan Prequalify DDC project, introducing a streamlined digital process that enables customers to swiftly determine home loan eligibility, calculate repayments, and access vital.
• Spearheaded the digitalisation of DDC Wealth and Bank products resulting in a seamless and user-friendly customer experience while significantly reducing manual processes and operational costs.
• Effectively led the Digital – Siebel decommissioning project, a pivotal Salesforce integration, ensuring a smooth transition from legacy CRM (Siebel) to Salesforce (eCRM), resulting in streamlined customer management.

Bangalore, India

As a Business Systems Analyst at CGI for the GDSP project, I translated business requirements into detailed user stories, conducted technical analyses, served as the customer's representative in the development team, facilitated documentation creation, ensured project clarity, actively troubleshooted defects, and led meetings to address dependencies.

Bengaluru, Karnataka, India

• Led planning across upstream and downstream teams for successful deployment of newmonitoring and alerting services for the British Telecom Convergent Operative Platform.
• Devised structured approach for rolling out new software/hardware that was both efficient andeffective. Included planning expenditure and resource requirements, ensuring necessary testingbefore rollout and coordinating.
• Negotiated software release schedule with development, testing, and deployment teams. Ensuredclient was apprised of changes and potential impact through Change Advisory Board.
• Ensured successful deployments by coordinating necessary resources across customer, stakeholders, PMOs, third parties (e.g. vendors, service providers) and internal client teams.

Bengaluru, Karnataka, India

In my role as a business analyst for the 21CN Harmonized Ethernet project, I spearheaded the extraction of essential business requirements from product owners and stakeholders. Collaborating with both technical and non-technical team members, I meticulously unpacked these requirements, documenting them comprehensively. My responsibilities extended to.