Joined in the month of November in Xoxoday as a concept manager, I manage the entire South India region to coordinate and successfully on board new clients @Xoxoday. Soon I got promoted and started handling coordination of Key Clients of Xoxoday.

•End to end admission procedure including counseling for distance learning PGDM programme conducted by IFIM B-School•Handling enquires via emails, calls & walk-ins also addressing online enquiries•Administered several marketing campaigns/workshops to promote courses•Business Development & Marketing Campaigns •Planned and monitored the creations of various marketing brochures and collateral's Event Organisation and Strategy•Co coordinated training for field sales… Show more •End to end admission procedure including counseling for distance learning PGDM programme conducted by IFIM B-School•Handling enquires via emails, calls & walk-ins also addressing online enquiries•Administered several marketing campaigns/workshops to promote courses•Business Development & Marketing Campaigns •Planned and monitored the creations of various marketing brochures and collateral's Event Organisation and Strategy•Co coordinated training for field sales & marketing executives on the various campaigns Show less

• Part of the HP APAC Vendor Payable process support team• Corresponded with clients, suppliers, vendors, affiliated companies, via, email-fax-phone• Acquired accurate information for the customer and following up to ensure satisfaction• Supported vendor payable process for APAC & India• Handled a team of 5 associates• Managed, monitored and trained process associates on the vendor payable process• Customer support, feedback and customer relation• Exceptional… Show more • Part of the HP APAC Vendor Payable process support team• Corresponded with clients, suppliers, vendors, affiliated companies, via, email-fax-phone• Acquired accurate information for the customer and following up to ensure satisfaction• Supported vendor payable process for APAC & India• Handled a team of 5 associates• Managed, monitored and trained process associates on the vendor payable process• Customer support, feedback and customer relation• Exceptional customer service orientation, with a passion for teamwork Show less

Activities:Administrative•Counselling of students for various courses conducted by Sikkim Manipal University & Systems Domain •Arranged in-house meetings/classes, including; facility set up, catering needs, technical requirements • Managed and monitored student enrolments, admissions and re admissions• Acquired accurate information for the students and following up to ensure satisfaction• Documented events and outlined procedures •Successfully resolved customers’… Show more Activities:Administrative•Counselling of students for various courses conducted by Sikkim Manipal University & Systems Domain •Arranged in-house meetings/classes, including; facility set up, catering needs, technical requirements • Managed and monitored student enrolments, admissions and re admissions• Acquired accurate information for the students and following up to ensure satisfaction• Documented events and outlined procedures •Successfully resolved customers’ difficulties and efficiently handled complaints•Business Development & Marketing Campaigns •Administered several marketing campaigns to promote courses•Created direct-mail marketing campaign•Created/updated seasonal catalogues and promotional flyers•Planned and monitored the creations of various marketing brochures and collateral's Event Organisation and Strategy•Ability to multi-task and liaise between different factions i.e./ hired staff, committees, resources for various internal and external events•Exceptional planning and organizational skills, with an ability to systematic competing priorities•Used the Internet as a research tool and followed up via fax, phone, email, online chat/conferences delegate workload while ensuring quality control Show less

•Coordinated centre activities•Effectively resolved customers’ queries and issues and adeptly handled complaints•Prepared various marketing plans and campaigns for promotion of various products•Compiled and submitted; daily, weekly and monthly reports•Investigated and documented response for customer inquiries and also provided escalations to concerned supervisor for technical issues.• Provided the highest level of customer satisfaction• Liaised with other departments to… Show more •Coordinated centre activities•Effectively resolved customers’ queries and issues and adeptly handled complaints•Prepared various marketing plans and campaigns for promotion of various products•Compiled and submitted; daily, weekly and monthly reports•Investigated and documented response for customer inquiries and also provided escalations to concerned supervisor for technical issues.• Provided the highest level of customer satisfaction• Liaised with other departments to ensure customer expectations were met• Co coordinated training for field sales & marketing executives on the various campaigns Show less