•devising and maintaining office systems, including data management and filing;•arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;•screening phone calls, enquiries and requests, and handling them when appropriate;•meeting and greeting visitors at all levels of seniority;•organising and maintaining diaries and making appointments;•dealing with incoming email, faxes and post, often corresponding on behalf of the manager;•taking dictation and minutes;•carrying out background research and presenting findings;•producing documents, briefing papers, reports and presentations;•organising and attending meetings and ensuring the manager is well prepared for meetings;•liaising with clients, suppliers and other staff.

Oversee the running of branches and be responsible for meeting tough sales targets and keeping staff fully trained and motivated.Promoting and marketing the branch and its products Meeting with customers and resolving any problems or complaints ensuring there’s a high level of customer service Monitoring sales targets and reporting to head office