Senior Associate
Current• Worked on migration of records from old systems (SQL or D365) to latest D365 updated Modules for various BUs under the Bank • Created reports using Power BI Reporting tool as required for the projects• Worked on OOB Dynamics 365 Customer Service module• Created workflows, business rules and javascripts based as per the requirement• Trained and groomed entry level associates in Dynamics 365• Client interaction and understanding of functional, non-functional requirements and maintaining and exceeding client satisfaction index in terms of delivery acceptance feedback