Senior managerial assignments in Corporate Relations & Customer support with an organisation of repute Resourceful at maintaining business relationship with corporate clients to achieve repeat / referral business along with quality product and service norms. Proficient in preparing collection plans, delegating the targets and developing over all and case specific strategies for collections. A keen planner & implementer with demonstrated abilities in devising Customer Relations and Collection activities for accelerating business growth. Excellent analytical, interpersonal & organisational skills and proven abilities in team management.Specialties: Key account Management - Billing & Collections - Customer service operations- Retention Management - SLA Management - Process Enhancements- Team Management - Revenue Assurance - MIS Reporting- Training & Development - Service Resolutions - Relationship Management