Smita Shinde, Pmp, Psm, Itil Email & Phone Number

Menlo Park, Ca, Us

Key Achievements * Successfully implemented Tech Debt Management program within Enterprise Infrastructure and Security Org to reduce and control tech debt by approximately 50%* Coordinated I.T. technical events such as Fix-A-Thon/ Tech Talk Event, re-designed events’ program to attract participants, boosting participation and task closer rate by 100% to past events Core Responsibilities* Implement multiple projects over PDLC/ SDLC stages, defining agenda, scope, and schedule while analyzing risks and resolutions and driving I.T. initiatives for EIS org* Design process roadmaps, collaborate with XFN teams, broadcast information/status about programs and events, whereas managing programs to generate long-standing hi-pri tickets* Evaluate roadblocks, restructure processes to resolve issues, and empower service teams in performing root cause analysis to get better workflow visibility and risk assessment* Maintain multiple projects’ WBS, track critical path, risk register, defect log, and project status report/metrics, while executing CSAT survey tool analysis and creating reports * Organize a daily stand-up meeting to gather status update from XFN teams, track timeline, deliverables, and report to stakeholders

Chiyoda-Ku, Tokyo, Jp

Key Achievements* Accomplished execution of Go to Green strategy for PeopleSoft Enhancement project, following waterfall to Agile type implementation, project documentation, while exceeding testing and delivery milestones by 20%* Gathered project requirements, documented program specifications, and strategized procedures for reducing technology debt by over 30% Core Responsibilities * Supervised testing teams in evaluating data analysis reports to identify inconsistencies and ensured the adequate implementation of the new system* Coordinated system and user requirements, resolved errors and corrupted data and provided support in system integration, business integration, and production testing* Expertly led program teams, ensuring impeccable execution of the incident resolution process, ranging from identification, logging, and categorization to prioritization and response* Managed resource allocation, created cost estimates, tracked resource timeline and allocation throughout the project, and reported budget variance * Responsible for managing Bug tracking system development using Java as source code to track defects for the FP&A team, whereas leading effective tracking of budget and timeline

Bangalore, Karnataka, In

Clients – Cisco Systems, Motorola, Campbell Soup Company, Coventry Management Services Inc, Applied Materials, McGraw Hill

Clients – Hill Physicians Medical Group, Westaff, Lucas Films, iPass, William Sonoma

Master Of Project Management

Education record

Bachelors Of Commerce, Business Administration And Business Entrepreneurship