Smita Singh Email & Phone Number

India

• Led end-to-end ownership and oversight of the admission process and lifecycle, ensuring seamless execution and achievement of admission targets and KPIs.
• Provided comprehensive consultancy services to students and parents, offering both professional and personal counseling to address their needs and drive enrollment.
• Took ownership of payment, documentation, and process execution, ensuring compliance and efficiency throughout the admission process.
• Successfully delivered on targets and KPIs set for the admission office and onboarding unit, contributing to the institute's growth and success.
• Facilitated smooth student onboarding processes across India and international college locations, fostering brand awareness and student engagement.
• Spearheaded targeted branding campaigns through seminars, student meets, and HR summits, enhancing the institute's visibility and reputation.

• Played a key role in executing the acquisition platform strategy, developing the roadmap, and defining success metrics to ensure effective student and trainer acquisition.
• Organized and actively participated in events aimed at student and trainer acquisition, fostering continuous engagement within the community.
• Led strategic efforts to fulfill recruitment requirements, ensuring alignment with organizational goals and objectives.
• Conducted thorough profiling of prospective students to identify the most suitable candidates for the courses, providing counseling and consistent follow-up to drive enrollment.
• Worked collaboratively with cross-functional teams to align all stakeholders towards achieving the collective goals of the organization.
• Managed all internal and external documentation related to sales, recruitment, and onboarding processes, ensuring compliance and efficiency.

• Originated internal communications role and implemented internal communication strategy to support employee & student engagement, retention, and grievances. Participated and led the efforts for student recruitments.
• Provided counseling to various committees, including academic boards, governing bodies, and task groups, ensuring effective communication and collaboration.
• Played an integral role in the student recruitment process by utilizing various channels and organizing events to attract prospective students.
• Conducted demographic profiling to identify the most suitable recruitment locations and strategies for targeting specific student demographics.
• Provided administrative support and ensured the smooth functioning of recruitment events, contributing to the overall success of the recruitment process.
• Drafted and interpreted regulations, establishing channels to address queries and complaints, thereby enhancing organizational effectiveness and stakeholder satisfaction.

Hyderabad Area, India

• Planned and implemented employee and corporate communication campaigns. Designed collateral materials to develop the communication strategy and process. Provided training to different teams for effective communications.
• Provide employee benefit material, including guides, direct emails, presentations, and handbooks to train and raised awareness about effective communications.
• Preparing schedules for Training & Development & Conduct Virtual Training Programs.
• Managing training and educational records, to software for distributing courses over the Internet with features for online collaboration
• Display scores and transcripts
• Grading of coursework and roster processing, including wait listing

Hyderabad Area, India

• Was part of marketing team and managed the internal and external communication. Managed regular communication with Schools for sufficient and successful NIE events. Setup effective internal communication for fluent.
• Marketing the programme, providing customer support service and canvassing for subscription enrolments in pre-determined geographical areas.
• Maintaining customer communication and relationship.
• Brand building through various events.
• Creating and Managing Recruitment,HR Policies such Leaves, Attendance, Employee Handbooks, Induction, and cross functional coordination.
• Maintain HR database, records and consolidated reports/MIS

Master Of Business Administration (Mba), Marketing And Hr

Ba Mass Communication, Mass Communication/Media Studies, I

Activities and Societies: inturned with Hyderabad Timesfeature writer