Smita Venugopal Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

 Facilitated new hire programs by giving support on Content Development and conducting sessions on various subjects such as Retail Banking, Financial Planning, Sales and Service Delivery. Successfully conducted long term and short-term training programs for various banks wherein the sessions were conducted both in offline and online mode, target audience being existing bankers and banking recruits. Prepared and developed handling strategy and course structure in accordance with current training methodologies and client requirements.

Bengaluru Area, India

Played a leading role in running a successful branch by making the right choices to deliver excellent results and achieve objectives. Responsible for the profitability and maximization of Return on Capital Employed within the branch.

Bengaluru Area, India

Successfully lead a team of 25 bankers as Branch Head ensured to achieved the desired revenue through strong sales methodology, skilled in recruiting, training and staff on client profiling, managing sales meetings and closing deals .Hands on expertise in loan review and audit process helped enhance quality of loan portfolio, managed previous loan and payment issues, initiated process for assets monitoring, stock submission and analysis of account on regular intervals

Bangalore

Worked as Team Leader managing 10 members for GSC GCCO EMEA FFT EURO Processing Dept handled Non STP swift payments for European Zone

Bangalore

 Joined as Deputy Manager for Personal Banking Group and handled the responsibility of the Deputy Branch Manager. Responsibility included in managing a team, all the daily administrative task, ensuring all procedures are documented and updated on timely basis, managed cash transactions, Forex transactions, account opening along with verification of KYC documents

Bengaluru Area, India

Responsible to maintain vault operation, security procedures, ensure to process transactions on time, serve customers with best service and resolve their issues, manage ATM operation, handled monthly and bimonthly audit reviews to be shared with Branch Manager

Mumbai Area, India

 Part of the International Banking Group, Money2 India Team which managed Wire Transfers, Nostro accounts, Foreign Cheque clearing and Vostro accounts Responsible for scanning and sighting of credits in Nostro for retail customers and processing the same for further credits to the customers’ accounts with various banks.

Pgdbfm, Banking And Finance

Bachelor'S Degree In Commerce, Business/Commerce, General, First Class