Sarah Mitchell Email and Phone Number
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Sarah is a Human Resources Manager with over thirteen years of broad experience in the hospitality and nonprofit sectors. She has expertise in recruiting, event management, and training. Sarah has strong relationship building and relationship management skills across diverse internal and external constituencies, including vendors, candidates, colleagues, community-based organizations, and clients. She is well-versed in recruitment and HR compliance best practices. Sarah’s ability to consistently achieve or exceed KPI, revenue, and profit targets has enabled her to be successful in both talent acquisition and event management. Currently, Sarah holds the position of HR Manager supporting various markets within the Greater Midwest Region. Prior to that, she worked in Event and Banquet Management for the Westin Chicago River North Hotel, the Gaylord National Resort and Convention Center, and The Mayflower Hotel. Sarah gained experience in the nonprofit sector earlier in her career with the Northern Virginia Chamber of Commerce as an Event Manager and at The University of Illinois Foundation, where she held roles as a Training Specialist, Team Leader, and Student Development Representative.Representative accomplishments for Sarah include:Executing new employer brand marketing initiatives such as: influencing brand message change from ‘Live Fully’ to ‘We’re Hiring’ in 2021, coordinating a multi-property job fair and marketing it via a bi-lingual radio ad, collecting property photo assets and leveraging them via ‘Rep By Social’ social media ads, and collecting feedback from applicant interviews to create requisition title formats that reflect most attractive benefits. From 2021 to YTD: Filling 1965+ positions, decreasing TTF by 38%, and increasing average applicant flow by 153%. Being recognized as a top performer at the Westin River North as an event manager by delivering 150% of catering spend to budget for annual groups and by collecting contractual obligations for 100% of applicable groups. Sarah collected 40% over budget and 53% over the prior year.Providing systems expertise to the Event Planning Director to deliver timely, accurate crossover from Starwood systems to Marriott’s. Sarah used her previous Marriott experience to train four key Starwood legacy employees after crossover to assure competency with the new software and processes. Managing a fundraising team of 80 student employees to ensure protocols were followed. By improving training and recruiting methods, Sarah’s team raised $428M (75% annual increase) over nine months.
Marriott International
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Regional Human Resources Manager, Midwest (Msb)Marriott International Mar 2021 - PresentBethesda, Md, UsHas spearheaded recruiting, talent acquisition, hiring, and training/onboarding compliance for a combined total of 55 hotels between three RSDs, and 13 markets.● Supported MSB hotels in filling a total of 1,965+ hourly and internship positions from 2021-YTD. ● Decreased average TTF by 38% (31 days to 19 days)● Helped to increase MSB brand visibility that led to a 153% total increase in applicant flow/filled requisition between 2021-2024 (13 to 33). ● Served as team test pilot in launching fresh marketing strategies such as a bilingual radio ad that advertised our San Diego market job fair and leveraging ‘Rep by Social’ social media advertising. ● Presented HR topic trainings and best practices both virtually and in person at events: including the VPHR conference, GM onboarding, AGM/Ops Conference, and AGM Leadership Conference. ● Compiled multiple data points (TTF, AES, Turnover, Applicant Flow etc.) for each market and presented staffing analyses to VPHR to proactively plan for the following year. ● Surfaced need during post-pandemic hiring challenge (2021) to change marketing collateral messaging from ‘Live Fully’ to ‘We’re Hiring’ to attract more applicants. -
Msb Market Human Resources Manager- Chicago, DetroitMarriott International Sep 2019 - Oct 2020Bethesda, Md, UsLed recruiting, talent acquisition, and hiring for 19 hotels between Chicago and Detroit markets.Actively engaged with 87 CBOs, encompassing colleges, government offices, churches, and non-profits assisting minority groups to advertise job openings at job fairs and via weekly email blasts. Frequently achieved first-ever job fair appearance to drive brand awareness.Participated in four to six job fairs monthly to enhance perception as employer-of-choice. Partnered with PeopleScout sourcers, hiring managers, and General Managers in job matching applicants and creating attractive marketing strategies. Achieved 3.6/4 GM satisfaction rating, increased average applicant flow per position by 4. Within three months of starting role, decreased average time-to- fill (TTF) metric by 1 day for 2019 compared to 2018.Served as central HR point-of-contact for 36 MSB (Marriott Select Brands) hotels in six states regarding COVID-19 crisis questions and updates.Increased applicants per position by 12.5%. Held phone screens and scheduled interviews with top candidates. Filled up to 15 positions per month. -
Event ManagerMarriott International Feb 2017 - Sep 2019Bethesda, Md, UsManaged planning and execution of corporate and social events up to 500 attendees. Trained two incoming Event Managers (EMs). Promoted smooth transition to new EMs by fully-documenting all client preferences. Collaborated with Executive Chef to update banquet / wedding menus; trained him on input into online system.Achieved 150% actual group catering spend-to-contractual minimums in 2018 and $2M+ in overall catering revenue. Exceeded food and beverage sales and profit goals.Maintained 100% Event Satisfaction Score for 18+ consecutive months managing 175+ events. Provided systems expertise to Event Planning Director to deliver timely, accurate crossover from Starwood systems to Marriott Consolidated Inventory / Total Yield (CI/TY) software. Utilized previous Marriott experience to train four key Starwood legacy employees after crossover to new software and processes. As a leading proponent of MAGC (Make a Green Choice), re-enrolled repeat groups, up-sold new clients, and educated peers on best practicesAchieved 100% collection of contractual obligations by leveraging personal relationships with clients. Collected 40% over budget and 53% over prior year. -
Event ManagerNorthern Virginia Chamber Of Commerce (Fairfax Chamber) Jun 2016 - Dec 2016Tysons, Va, UsPlanned and executed hectic schedule of events during six-month period, including political roundtables, educational seminars, networking receptions, group outings, and charity socials.Coordinated with council heads and board members in creating strategic thought leadership topics and selecting exemplary speakers. Led implementation of five roundtables or seminars, including booking up to three speakers for each.Managed full scope of event logistics including venue contracting, catering and AV orders, email outreach and registration, script writing, and budgeting. Oversaw execution for charity social with 150 attendees. -
Event Management AssistantMarriott International Jul 2014 - Jun 2016Bethesda, Md, UsPartnered with three Convention Services Managers, to coordinate planning of groups up to 5,000 attendees and generating revenue up to $1.5M. Managed Affiliate Groups of up to 300 attendees, encompassing sales, event planning, and billing. Transcribed meeting specs into CI/TY and Meeting Matrix for full-house conferences utilizing up to 500,000 square feet of meeting space. Regarded as training leader for six new hires on software systems (e.g., CI/TY, PeopleSoft, Meeting Matrix). -
Event CoordinatorMarriott International Dec 2013 - Jul 2014Bethesda, Md, UsServed as liaison between clients and hotel departments to assure excellent event management and customer satisfaction for 40,000 square feet of meeting space. Supervised 50 banquet staff employees in event set-up, service, and trouble-shooting. Participated in Franklin Covey’s ‘Wildly Important Goal’ program. Raised Event Satisfaction Scores from 76 to 78 post-implementation. Created training manual and executed training schedule for new hire. -
Event Operations SupervisorMarriott International Oct 2013 - Nov 2013Bethesda, Md, UsIncreased ESS overall satisfaction for the 4th quarter to a 79.7, which resulted in the #1 ranking in the Chicago regionManaged a team of Housemen in carrying out pertinent event duties such as set-up, tear-down, and attending to tasks as requested by the group A liaison between client, Event Manager, Housemen and other involved staff to troubleshoot issues and communicate necessary details -
Training SpecialistUniversity Of Illinois Foundation Mar 2012 - Aug 2013Urbana, Il, UsBased on superior performance as Student Development Rep, asked to manage fundraising team of 80 student employees to ensure protocols were followed.Improved training and recruiting methods that resulted in raising $428M (75% annual increase) in FY2013. Led team of 15 callers to win top performance by analyzing employee skills and via one-on-one coaching. Presented series of in-depth training classes encompassing soft sales skills and technical skills in RuffaloCODY software system. -
Student Development RepresentativeUniversity Of Illinois Foundation Jun 2011 - Mar 2012Urbana, Il, UsPersonally raised over $20,000 benefiting university students from all three University of Illinois campusesExpert in rapport building and outreach to garner monetary gifts for 50+ departments Communicated with alumni and friends of the university via phone to update them on the progress of the school and garner financial support for scholarships and programs -
Street Team Marketing InternIllini Media Sep 2012 - May 2013Champaign, Illinois, UsDirected fundraising efforts to raise approximately $5,000 for the “Operation Santa” philanthropy benefiting Crisis Nursery of Champaign Urbana and Parent Wonders of RantoulPromoted campus events through personal marketing strategies including on-site game and contest execution, and relaying information to the campus community via flyers and verbal engagement -
Special Events And Marketing InternBig Brothers Big Sisters May 2012 - Aug 2012Tampa, Fl, UsExecuted various fundraising events through effective business communication, promotion throughout the community, and physical set-up and activity coordinationResearched marketing strategies to better recruit volunteers into the mentoring program, and to create new fundraising events to increase financial support for the program -
Clubhouse Operations And Event ManagementBloomfield Club Recreation Association Mar 2010 - Nov 2010Organized and executed public and private events and parties held on siteAttended to members’ needs, and to the maintenance of the clubhouse and surrounding property to provide the most hospitable experience possible
Sarah Mitchell Skills
Sarah Mitchell Education Details
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University Of Illinois Urbana-ChampaignPsychology
Frequently Asked Questions about Sarah Mitchell
What company does Sarah Mitchell work for?
Sarah Mitchell works for Marriott International
What is Sarah Mitchell's role at the current company?
Sarah Mitchell's current role is Regional Human Resources Manager, Midwest (MSB) at Marriott International.
What is Sarah Mitchell's email address?
Sarah Mitchell's email address is mi****@****ois.edu
What schools did Sarah Mitchell attend?
Sarah Mitchell attended University Of Illinois Urbana-Champaign.
What are some of Sarah Mitchell's interests?
Sarah Mitchell has interest in Children, Education, Environment, Poverty Alleviation, Animal Welfare.
What skills is Sarah Mitchell known for?
Sarah Mitchell has skills like Interior Design, Venue, Planning, Charities, Vendors, Community, Manages, On Site, Students, Fiscal Policy, Mentoring, Dec Alpha.
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