Chantel Smith, Mba Email & Phone Number

Washington, Dc

➤ Managing project schedules and communicating weekly updates and schedule impacts to ensure milestones are reached.➤ Setting up a team project management structure to better collaborate and effectively follow Scrum methodology.➤ Directing 4 or more projects concurrently and prioritizing project tasks according to changing priorities and deadlines.➤ Leading and collaborating with engineering and development teams to create project schedules and define tasks. ➤ Creating project roadmap as well as developing, tracking, and maintaining schedules according to business priorities.➤ Establishing processes in collaboration with Operations Branch Chief, US Mint CISO, and other US Mint team members.➤ Conducting project kick-off meetings between stakeholders, communicating project scope and business requirements➤ Comparing actual performance against baselined/planned performance to improve project schedules and meet metrics.➤ Obtaining approval on project plans from project initiation through project closing and driving action for-time delivery.➤ Planning activities and allocating resources according to the backlog and working with stakeholders to address priorities.➤ Identifying and communicating departmental dependencies and establishing times for repeatable tasks across projects.➤ Establishing project management processes with US Mint ISD Leadership, PMO, and Engineering to guide the team.➤ Monitoring quality of project deliverables and ensuring project objectives are met according to defined requirements.➤ Identifying, assessing, and mitigating project risks and ensuring effective communication with client/business partner.➤ Tracking projects using the ServiceNow Project Portfolio Management tool to provide visibility to senior management.➤ Conducting market research and analysis of alternatives with engineering team to evaluate vendors and their capabilities.

Springfield, Va

➤ Worked closely with Service Area Leads and Functional Leads to standardize the integrated master project schedule.➤ Led implementation and operations management best practices while understanding dependencies and managing risks.➤ Supported Program Manager to track creation, delivery, and acceptance of all deliverables totaling approximately $10M.➤ Served as liaison with Program Control Analyst to ensure correct billing for contract deliverables and project milestones.➤ Supported tasks and portions of the project scope on engagements for project hand-over to Client Support and customer.➤ Trained Service Delivery Specialist on coordinating with technical leads to provide a high-level of customer support.➤ Identified and solved problems using analysis, experience, and judgment and supported strategic PMO communications.➤ Collaborated with technical leads to respond to customer Engineering Change Proposals and identify needed resources.➤ Worked with PCA to develop Basis of Estimates to meet technical, functional, and operational requirements.➤ Supported program managers with project management tasks, coordinated delivery dates, and facilitated closures.➤ Analyzed project risks and opportunities and mitigated challenges to ensure projects successfully closed on time.➤ Assisted Master Scheduler with identifying tasks, dependencies, task durations, and major milestones.➤ Effectively monitored project forecast, budgets, and progress status for clients.

Springfield, Va

➤ Coordinated with program leadership to prepare monthly and quarterly reviews for updates on the program’s status.➤ Assisted and supported proposal efforts as well as prepared daily reports on cybersecurity service-level agreements.➤ Developed, routinely updated, and actively monitored the program’s Contract Deliverable Calendar on SharePoint.➤ Served as lead and coordinator on Engineering Change Proposal efforts and completed any ad hoc reporting requests.

Quantico, Va

➤ Attended offsite meetings to gather information on existing processes that were driving daily tasks within directorates.➤ Utilized Microsoft Visio to map and reengineer existing processes for transparency throughout the command.➤ Reviewed project documents and updated the Change Management Work Breakdown Structure using Microsoft Project.➤ Worked with change management lead to define the vision and mission of the Change Management Organization.

➤ Process Analyst – General Dynamics Information Technology, Falls Church, VA – 10/2017 to 04/2018➤ Logistics Analyst – General Dynamics Information Technology, Springfield, VA – 08/2016 to 10/2017➤ Associate Functional Analyst – General Dynamics Information Technology, Springfield, VA – 09/2015 to 08/2016➤ Data Entry & Fulfillment Supervisor – Learning Tree International, Reston, VA – 10/2014 to 09/2015➤ Fulfillment Specialist – Learning Tree International, Reston, VA – 08/2013 to 10/2014➤ Marketing Communications Intern – Votenet Solutions, Inc., Washington, DC – 06/2013 to 08/2013

Master Of Science - Ms, Business Administration With A Concentration In Business Analytics

Bachelor'S Of Science, Marketing

Activities and Societies: Beta Gamma Sigma Honor Society, Phi Kappa Phi Honor Society, Golden Key Honor Society, Alpha Kappa Mu Honor.