Smith Harrison Email & Phone Number

• Passionate Software Quality Assurance Engineer with over 6.5 years of experience in the IT industry.• Proficient Manual Tester with extensive expertise in all phases of functional testing and a comprehensive understanding of various QA methodologies, including System Integration Testing (SIT), User Acceptance Testing (UAT), Regression Testing, Exploratory Testing, Black Box Testing, White Box Testing, Monkey Testing, Smoke Testing, and Sanity Testing.• Certified Scrum Master (CSM®) with a solid understanding of Agile Methodologies and the Scrum Framework.• Possess advanced expertise in the Healthcare industry and practical experience in the Banking/Financial services sector.• Served as a QA Lead across two scrum teams, delivering high-quality software, optimizing testing processes, and spearheading all Major and Minor Release Production Checkout Testing initiatives.• Skilled in Product Requirement Analysis, Functional Test Planning, Test Design, Test Case Preparation, Test Execution, Test Documentation, Test Results Analysis, Defect Management, Root Cause Analysis, and Test Cycle closure.• Experienced in functional testing of PEGA CRM web applications, Internet Banking applications, Bobile Banking applications, Wealth Management applications, IVR testing, backend validations, API validations, and Chaos testing.• Facilitator and active participant of all Agile ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Product Backlog Refinement sessions.• Orchestrated the integration of the Acceptance Test Driven Development (ATDD) process into the scrum team's workflow, as an integral part of the Shift Left strategy.• Sound familiarity with the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Bug Life Cycle.• Demonstrated expertise in using software and tracking tools like JIRA, Confluence, qTest, ALM, Postman, SOAP UI, Perfecto, Oracle SQL Developer, Mainframe, and Microsoft Office, through hands-on experience.