Jill S. Email & Phone Number

I play a key role in developing and implementing business strategies, resulting in revenue growth in 2021, 2022, and 2023. I manage key cross-functional projects from inception to completion, ensuring alignment with strategic objectives. I have contributed to enhanced operational efficiency through process automation and performance improvements, leading to measurable gains. I collaborate with stakeholders, providing regular updates, resolving project blockers, and ensuring successful project outcomes. I have led omni-channel communication strategies that improved customer engagement and overall satisfaction. Monitor business performance metrics and use data analysis to guide decision-making and drive operational excellence.

Dallas/Fort Worth Area

Held a division representative seat on the Key Communicators Committee and Customer Service Leadership Committee.Administrative and Accounting duties for the Hotel division.Main PBX for CAE campus Onboard new front desk agentsNight AuditorManaged front office operations, including staff training, payroll, and financial reconciliation.Managed customer communications and internal department communications.Represented the front office in leadership committees focused on customer service and communication.

Dallas/Fort Worth Area

Collaborate with the Sales Team, the Regulatory Department, and IT Department, to implemented and managed a seamless student learning experience for pre-licensing and continuing education courses. Reporting student course progress and creating communication workflows. Notarizing Certificates of Completion per each state's pre-licensing requirements.

Certification In Data Science

Massage Therapy/Therapeutic Massage

Massage Therapy/Therapeutic Massage

Licensed Massage Therapist, Massage Therapy/Therapeutic Massage