Leah Smith Email & Phone Number

I've had the privilege of managing the nationwide rollout of Kronos Dimensions, taking on the role of a Subject Matter Expert (SME). I specialise in controlling UAT and PROD environments of Kronos Dimensions and translating complex systems into user-friendly training materials, a skill honed during my time as a Store Manager and an IT Support Officer.My career has been marked by a commitment to create and maintain analysis reporting, providing the foundation for accurate forecasting and informed decision-making. In my current role as a Workforce Analyst, I've leveraged this expertise to craft labour models that optimise rosters for stores, ensuring maximum efficiency and performance.I thrive on challenges and am known for my adaptability in ever-evolving environments. I have also been instrumental in aiding compliance checks and future planning and budgeting processes.I am someone who excels in Kronos implementation, report analysis, labour optimisation, and strategic workforce planning, whilst continuing to be passionate about making a measurable impact through data-driven solutions and embracing the challenges that come with it.