Senior Customer Engagement Representative
Current
Jun 2024 - Present
AeroLeads people directory · profile
Liam Smith Email & Phone Number
Senior Customer Engagement Representative at Citrus Training
at
Citrus Training
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Engagement Representative at Citrus Training
Location
Northampton, England, United Kingdom
Company size
Who is Liam Smith? Overview
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Quick answer
Liam Smith is listed as Senior Customer Engagement Representative at Citrus Training at Citrus Training, a with 59 employees, based in Northampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Liam Smith.
Liam Smith previously worked as Senior Customer Engagement Representative at Citrus Training and Customer Advisor at Citrus Training. Liam Smith holds High School from Northampton School For Boys.
Company email context
Email format at Citrus Training
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Citrus Training
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Profile bio
About Liam Smith
Liam Smith is a Senior Customer Engagement Representative at Citrus Training at Citrus Training. They is proficient in English.
Current workplace
Liam Smith's current company
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Citrus Training
11 roles
Liam Smith work experience
A career timeline built from the work history available for this profile.
Customer Advisor
Feb 2023 - May 2024
Business Development Advisor
Oct 2022 - Jan 2023
Recruitment Consultant
Nov 2021 - Oct 2022
Senior Trade Account Manager
Jul 2017 - Sep 2021
(Trade) Account Manager
Aug 2015 - Jul 2017
Account Executive
Jun 2014 - Aug 2015
Senior Fraud Agent - Subject Matter Expert
• To investigate and screen for fraud UK Retail Bank product applications and existing customer relationships identified as suspect by a variety of fraud prevention and detection tools and making timely decisions to protect the bank against fraud loss. • Take action to minimise losses on accounts where fraud has been identified with the timely placement of account cautions and the termination of customer relationships• Main referral point for a team of 20 & training of new team members• Hunter, CIFAS, Frauds 3, Barclays Secure Browser, Edostar• Responsible for Best Practice Guides in the way of keeping them up to date, clear & concise and within policy rules• Inclusion in process and procedural change due to being a SME
Jul 2012 - Jun 2014
Debit Fraud Advisor
• Taking inbound calls from customers where we have concerns of fraud either due to debit card spending or online transactions o Systems used TPX Mainframe, Falcon Debit, PegaACE, Barclays Secure Browser, Agent Desktop and Office Programmes • Complex Case Unit• Dealing with Account Takeovers and 1st Party fraud that are referred over from Debit Fraud• Working through Specialised Fraud Queues• Making outbound calls to customers where we have concerns of fraud either due to debit card spending or online transactions
May 2011 - Jul 2012
Deputy Manager
W. Yeomans Ltd
Aug 2009 - May 2011
Sales Assistant
W. Yeomans Ltd
Sep 2007 - Aug 2009
Team & coworkers
Colleagues at Citrus Training
Other employees you can reach at citrustraining.com. View company contacts for 59 employees →
JP
John Pratt
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
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HR
Hayley Rose
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
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LH
Laura Hornbuckle
Colleague at Citrus TrainingIrthlingborough, England, United Kingdom
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KB
Katie Bloodworth
Colleague at Citrus TrainingMarket Deeping, England, United Kingdom
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ED
Emily Deacon
Colleague at Citrus TrainingCorby, England, United Kingdom
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NC
Nikki Charnley
Colleague at Citrus TrainingMilton Keynes, England, United Kingdom
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RK
Ruby Kent
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
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KM
Kirsty Mabbutt
Colleague at Citrus TrainingThrapston, England, United Kingdom
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AK
Ahsan Khan
Colleague at Citrus TrainingPakistan
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AK
Adrian Kingdom
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
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John Pratt
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
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HR
Hayley Rose
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
View →
LH
Laura Hornbuckle
Colleague at Citrus TrainingIrthlingborough, England, United Kingdom
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KB
Katie Bloodworth
Colleague at Citrus TrainingMarket Deeping, England, United Kingdom
View →
ED
Emily Deacon
Colleague at Citrus TrainingCorby, England, United Kingdom
View →
NC
Nikki Charnley
Colleague at Citrus TrainingMilton Keynes, England, United Kingdom
View →
RK
Ruby Kent
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
View →
KM
Kirsty Mabbutt
Colleague at Citrus TrainingThrapston, England, United Kingdom
View →
AK
Ahsan Khan
Colleague at Citrus TrainingPakistan
View →
AK
Adrian Kingdom
Colleague at Citrus TrainingGreater Northampton Area, United Kingdom
View →
2 education records
Liam Smith education
High School
Northampton School For Boys
Sports And Exercise - Rugby, Btec National Diploma, Pass
Moulton College
FAQ
Frequently asked questions about Liam Smith
Quick answers generated from the profile data available on this page.
What company does Liam Smith work for?
Liam Smith works for Citrus Training.
What is Liam Smith's role at Citrus Training?
Liam Smith is listed as Senior Customer Engagement Representative at Citrus Training at Citrus Training.
Where is Liam Smith based?
Liam Smith is based in Northampton, England, United Kingdom while working with Citrus Training.
What companies has Liam Smith worked for?
Liam Smith has worked for Citrus Training, Interaction Recruitment, Usb2U, Barclays, and W. Yeomans Ltd.
Who are Liam Smith's colleagues at Citrus Training?
Liam Smith's colleagues at Citrus Training include John Pratt, Hayley Rose, Laura Hornbuckle, Katie Bloodworth, and Emily Deacon.
How can I contact Liam Smith?
You can use AeroLeads to view verified contact signals for Liam Smith at Citrus Training, including work email, phone, and LinkedIn data when available.
What schools did Liam Smith attend?
Liam Smith holds High School from Northampton School For Boys.
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