Liam Smith
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Liam Smith Email & Phone Number

Senior Customer Engagement Representative at Citrus Training at Citrus Training
Location: Northampton, England, United Kingdom 11 work roles 2 schools
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Current company
Citrus Training
Role
Senior Customer Engagement Representative at Citrus Training
Location
Northampton, England, United Kingdom
Company size
59 employees

Who is Liam Smith? Overview

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Quick answer

Liam Smith is listed as Senior Customer Engagement Representative at Citrus Training at Citrus Training, a company with 59 employees, based in Northampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Liam Smith.

Liam Smith previously worked as Senior Customer Engagement Representative at Citrus Training and Customer Advisor at Citrus Training. Liam Smith holds High School from Northampton School For Boys.

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Citrus Training

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Profile bio

About Liam Smith

Liam Smith is a Senior Customer Engagement Representative at Citrus Training at Citrus Training. They is proficient in English.

Current workplace

Liam Smith's current company

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Citrus Training
Citrus Training
Senior Customer Engagement Representative at Citrus Training
irthlingborough, northamptonshire, united kingdom
Website
citrustraining.com
Employees
59
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11 roles

Liam Smith work experience

A career timeline built from the work history available for this profile.

Senior Customer Engagement Representative

Current
Citrus Training

Irthlingborough, England, United Kingdom

Jun 2024 - Present

Customer Advisor

Citrus Training

Irthlingborough, England, United Kingdom

Feb 2023 - May 2024

Business Development Advisor

Citrus Training

Irthlingborough, England, United Kingdom

Oct 2022 - Jan 2023

Senior Trade Account Manager

Usb2U

Northampton, United Kingdom

Jul 2017 - Sep 2021

(Trade) Account Manager

Usb2U

Northampton, United Kingdom

Aug 2015 - Jul 2017

Account Executive

Usb2U

Northampton, United Kingdom

Jun 2014 - Aug 2015

Senior Fraud Agent - Subject Matter Expert

Barclays

Northampton, United Kingdom

  • To investigate and screen for fraud UK Retail Bank product applications and existing customer relationships identified as suspect by a variety of fraud prevention and detection tools and making timely decisions to.
  • Take action to minimise losses on accounts where fraud has been identified with the timely placement of account cautions and the termination of customer relationships
  • Main referral point for a team of 20 & training of new team members
  • Hunter, CIFAS, Frauds 3, Barclays Secure Browser, Edostar
  • Responsible for Best Practice Guides in the way of keeping them up to date, clear & concise and within policy rules
  • Inclusion in process and procedural change due to being a SME
Jul 2012 - Jun 2014

Debit Fraud Advisor

Barclays

Northampton, United Kingdom

  • Taking inbound calls from customers where we have concerns of fraud either due to debit card spending or online transactions o Systems used TPX Mainframe, Falcon Debit, PegaACE, Barclays Secure Browser, Agent Desktop.
  • Complex Case Unit
  • Dealing with Account Takeovers and 1st Party fraud that are referred over from Debit Fraud
  • Working through Specialised Fraud Queues
  • Making outbound calls to customers where we have concerns of fraud either due to debit card spending or online transactions
May 2011 - Jul 2012

Deputy Manager

W. Yeomans Ltd

Northampton, United Kingdom

Aug 2009 - May 2011

Sales Assistant

W. Yeomans Ltd

Northampton, United Kingdom

Sep 2007 - Aug 2009
Team & coworkers

Colleagues at Citrus Training

Other employees you can reach at citrustraining.com. View company contacts for 59 employees →

DB Dave Barton Dave Barton Colleague at Citrus Training United Kingdom, United Kingdom View → SW Steve White Steve White Colleague at Citrus Training Greater Brighton And Hove Area, United Kingdom View → KM Kirsty Mabbutt Kirsty Mabbutt Colleague at Citrus Training Thrapston, England, United Kingdom, United Kingdom View → LJ Lee Jones Lee Jones Colleague at Citrus Training Leeds, England, United Kingdom, United Kingdom View → KD Katie Denman Katie Denman Colleague at Citrus Training Rushden, England, United Kingdom, United Kingdom View → DS Dani Small Dani Small Colleague at Citrus Training Northamptonshire, England, United Kingdom, United Kingdom View → LS Liam Smith Liam Smith Colleague at Citrus Training Northampton, England, United Kingdom, United Kingdom View → SG Shirley Gibson Shirley Gibson Colleague at Citrus Training Leeds, England, United Kingdom, United Kingdom View → SS Sameera Shahid Sameera Shahid Colleague at Citrus Training United Kingdom, United Kingdom View → KS Kristina Spendlove Kristina Spendlove Colleague at Citrus Training Greater Northampton Area, United Kingdom, United Kingdom View →
2 education records

Liam Smith education

High School

Northampton School For Boys

Sports And Exercise - Rugby, Btec National Diploma, Pass

Moulton College

• City & Guilds – Level 2 Key Skills in Communication • City & Guilds – Level 2 Key Skills in Working With Others • City & Guilds – Level.

FAQ

Frequently asked questions about Liam Smith

Quick answers generated from the profile data available on this page.

What company does Liam Smith work for?

Liam Smith works for Citrus Training.

What is Liam Smith's role at Citrus Training?

Liam Smith is listed as Senior Customer Engagement Representative at Citrus Training at Citrus Training.

Where is Liam Smith based?

Liam Smith is based in Northampton, England, United Kingdom while working with Citrus Training.

What companies has Liam Smith worked for?

Liam Smith has worked for Citrus Training, Interaction Recruitment, Usb2U, Barclays, and W. Yeomans Ltd.

Who are Liam Smith's colleagues at Citrus Training?

Liam Smith's colleagues at Citrus Training include Dave Barton, Steve White, Kirsty Mabbutt, Lee Jones, and Katie Denman.

How can I contact Liam Smith?

You can use AeroLeads to view verified contact signals for Liam Smith at Citrus Training, including work email, phone, and LinkedIn data when available.

What schools did Liam Smith attend?

Liam Smith holds High School from Northampton School For Boys.

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