Miranda Smith Email & Phone Number

Produced and implement new 5-8 Sops, training materials and standardizing CRM processes for the sales team a monthDirectly partnered with VP of Marketing, VP of sales Director of Sales and Vp Branding to improve workflows and ongoing collaboration projectsCreated and refined program templates, contributing to continuous streamlining of marketing materials.

San Francisco, CA, US

Led personally curated onboarding experience of 10 + customers weekly which lead to a 20% decrease in client churn month over monthAssessed and refined customer journey metrics, resulting in a 20% increase in customer engagement and a 30% improvement in onboarding adoption Hosted 4-5 weekly client meetings to expand customer product adoption of Yelp Saas.

New York, NY, US

Led cross-functional initiatives to enhance the client journey, improving customer satisfaction (CSAT) scores by 15% and reducing support ticket volume by 20%.Managed book of 80+ Real Estate Agents with in Hubspot and provided white glove customer experience needed to help them sell the platforms to the End Customer (Home Buyers)Established feedback loops.

San Francisco, CA, US

Generated and directly qualified 200+ leads per month, resulting in a 15% increase of pipeline growth for the sales team.Conducted outbound email and call campaigns, achieving a 25% response rate and booking 20+ meetings per week with target accountsCollaborated with marketing and sales teams to optimize lead-nurturing strategies, leading to a 20% increase.

San Francisco, California, US

Collaborated with cross-functional teams (sales, operations, and product) to align field marketing efforts with regional goals, driving a 35% improvement in weekly campaignsAnalyzed market data and performance metrics to optimize strategies, increasing event attendance by 50% and improving product adoption conversion rates by 20%Led and trained team.

Round Rock, Texas, US

Managed a book of 300+ accounts within various industry verticals. Out-bounded 100+ current and potential clients each day to cultivate relationships across 300+ accounts..Hit daily targets for sourcing expansion and and cross-selling opportunities.Exceeded 100% of quota quarter over quarter through strategically targeting and scrubbing my book of.

West Hollywood, California, US

Helping women and non binary people know their worth while providing them with the tools needed to be successful in and outside of the workplace.Job Responsibilities:Pioneer the strategy for how to engage followers across channels, including primarily Facebook and Instagram, in addition to Twitter, YouTube, Tumblr etc., with a focused effort on increasing.

Raleigh, NC, US

Initiated and developed client relationships and identified current and potential needs of customers to connect them with products and services. Negotiated pricing, ensured orders were appropriately filled, and collaborated with engineering and technical support to provide total client service.Hit 100% of goal for cross selling and upsellling opportunities.

Brand Consulting- Event Business serving the Nashville Singles market by creating events to promote being social in a growing city and increase traffic with local businesses Website Development- assisted in creating improvements to the website  Worked with Consumers to build a company that provides a place where people can meet other professionals..

Aliso Viejo, CA, US

Making 80-100 cold/warm calls a day. Selling backup and recovery software to white space customers.

New York, NY, US

Oversaw inventory, discovered and investigated inventory discrepancies, and produced inventory reports to assist in product ordering and high-level decision making. Supported pricing, delivery, and production strategies and recommended process changes and improvements. Key Accomplishments:  Designed a digital gift card labeling process, reducing manual.

Nashville, Tennessee, US

Analyzed sales and trends reports and collaborated with merchandisers and buyers to anticipate accurate stock levels and maximize profitability across retail stores. Processed and approved purchase orders, transferred merchandise between stores based on customer demand, ordered additional products, and generated and delivered weekly and monthly inventory.

Bachelor Of Applied Science (B.A.Sc.), Business, Management, Marketing, And Related Support Services

Russian Language And Literature