Smith Yang Email & Phone Number

Shenzhen, Guangdong, China

SR. Asia quality manager,appliance:-Regional supplier quality, NPD & NPI, CI, problem solving and customer service.-Risk management, decision making, global compliance, 3rd party & cross coordination etc..-Lab safety & life testing, certification & release, ECR review & approval, calibration etc..-OQC training, pre-shipment inspection, report validation and delivery release, issue follow up etc.. Summary:-20+ category 200+ model testing, certification & follow up, 95+%… Show more SR. Asia quality manager,appliance:-Regional supplier quality, NPD & NPI, CI, problem solving and customer service.-Risk management, decision making, global compliance, 3rd party & cross coordination etc..-Lab safety & life testing, certification & release, ECR review & approval, calibration etc..-OQC training, pre-shipment inspection, report validation and delivery release, issue follow up etc.. Summary:-20+ category 200+ model testing, certification & follow up, 95+% PO timely inspection and release. Lot rejection continuous reduction in 2021-2024, achieve 10%+ 3rd institute price down.-Prepare Specification, quality, testing plan etc. process and documents. Show less

Suzhou City, Jiangsu, China

Operation director,trading:-SCM, finance, QM, lab, problem solving,3rd party, ERP & IT maintenance, governance communication, policy insight, oversea exhibition etc..-Analyze big data and P&L gap, drive CI, operation efficiency & cost saving.Summary:-Work 80hrs/week,2017-2020 80% procurement optimized to 15 key suppliers, payment term 115 days.-90% products sold to EU & US brands, sales +76.7%,gross profit +92.1%,complaint -81.7%,air freight -95%.

Shanghai City, China

Quality+HSE manager,smart appliance, home goods:-Setup overall quality processes for Shanghai new plant.-Manage ERP, follow up lab testing & validation, certification and compliance, change control.-Supplier audit, development, performance, 8D,CAR etc., drive CI.-Manage global OEM product and supplier quality, drive CI & cost saving.Summary:-Establish ISO9001,14001,45001, safety system, procedures and supply chain for new plant.-Setup service procedure and service… Show more Quality+HSE manager,smart appliance, home goods:-Setup overall quality processes for Shanghai new plant.-Manage ERP, follow up lab testing & validation, certification and compliance, change control.-Supplier audit, development, performance, 8D,CAR etc., drive CI.-Manage global OEM product and supplier quality, drive CI & cost saving.Summary:-Establish ISO9001,14001,45001, safety system, procedures and supply chain for new plant.-Setup service procedure and service parts, provide repair and technical support, drive CI and cost saving, manage FA and CAPA,enhance customer satisfaction.-Solve 4 key issues in global OEM SensoWash products.-Setup call center to support O2O the pre-in-post sales & service. Collect & analyze big data to predict quality & service trend, address CI points. Show less

Shanghai City, China

BU QM + PM, appliance,consumer goods:-BU NP AOA (Asia Oceania Africa) NPD & NPI, from 0 to 1, launch to end of life, SAP documents.-Support global BU Nescafe, Nespresso, Petcare and Water NPI and supplier quality.-Supplier audit, development and quality management, project management and CI etc..-Product life cycle quality, compliance, ECN, troubleshooting, customer service etc..-Manage OEM ODM suppliers,50%+ travelling for site quality and project follow up etc..-As AOA… Show more BU QM + PM, appliance,consumer goods:-BU NP AOA (Asia Oceania Africa) NPD & NPI, from 0 to 1, launch to end of life, SAP documents.-Support global BU Nescafe, Nespresso, Petcare and Water NPI and supplier quality.-Supplier audit, development and quality management, project management and CI etc..-Product life cycle quality, compliance, ECN, troubleshooting, customer service etc..-Manage OEM ODM suppliers,50%+ travelling for site quality and project follow up etc..-As AOA technical manager for appliance technical testing and validation. -New product, technology, competitor watch & analysis, innovation, consumer insight, KM, LEAN etc..08.5-09.5 Swiss product technology center: PM & QM, technical assessment & supplier improvement.Summary:-Developed Kalina Algeria series, replaced import, launched in 45+ markets with 45% price down, ¥1.2 billion RMB sales in China, spare parts time & price -50%.-Define Spec., criteria, DFX & FMEA, reliability test method, qualification plan, prepare reports & documents.Applied PCT patent-dosing unit for a powder dispenser, published article-reliability in appliance quality.-Communicate EU design partner, regional suppliers, 3rd institute, HQ, management & marketing team etc..-AOA equipment RD, supply chain & QM moved to China. Upgrade 2 local suppliers to global OEM partners via CI, procurement cost saved 160M RMB in 5 years. Show less

Suzhou, Jiangsu, China

SQE Supervisor,appliance & personal care:-Establish and develop supplier quality function.-Lead IQC, setup IQC procedure & criteria, follow lab reliability and validation, FA and SCAR.-Supplier audit, development, approval & performance review, AVL & APL, PPAP review & approval, supply chain localization, cost saving, sustainability.-Support HQ OEM product, onsite supplier for quality and production support etc..-SAP system introduction QM, IM WM & SD module… Show more SQE Supervisor,appliance & personal care:-Establish and develop supplier quality function.-Lead IQC, setup IQC procedure & criteria, follow lab reliability and validation, FA and SCAR.-Supplier audit, development, approval & performance review, AVL & APL, PPAP review & approval, supply chain localization, cost saving, sustainability.-Support HQ OEM product, onsite supplier for quality and production support etc..-SAP system introduction QM, IM WM & SD module owner.Summary:-Manage 112 BOM suppliers, practise free inspection rate improved from 48.6% to 81.6% with 175 DPPM. Support annual 5% procurement cost down. Senseo gained global Business Excellence award.-Maintain QM master data and SAP QM module from 0 to go live with 0 accident running. Show less

Suzhou, Jiangsu, China

Project QE, consumer electronics:-NPI project quality control (Logi+OEM Apple HP Dell etc. DVT EVT PVT PQP MPQ) and manufacturing process release. RMA analysis and complaint handling, follow MRB & CAR.-Define quality criteria and AQL,ECN test and production release, lab new reliability test and MP ORT (on-going reliability test), drive FA and CI.-Manage CM (contract manufacturing) quality and release.-Maintain Notes, Oracle, Agile quality documents. Summary:-30 projects… Show more Project QE, consumer electronics:-NPI project quality control (Logi+OEM Apple HP Dell etc. DVT EVT PVT PQP MPQ) and manufacturing process release. RMA analysis and complaint handling, follow MRB & CAR.-Define quality criteria and AQL,ECN test and production release, lab new reliability test and MP ORT (on-going reliability test), drive FA and CI.-Manage CM (contract manufacturing) quality and release.-Maintain Notes, Oracle, Agile quality documents. Summary:-30 projects launched with least complaint. Eliminate diNovo intermittent issue & recall, win CES awards. Show less

Master Of Business Administration, Corporate Management

Bachleor, Electronic Engineering