Smitha V Rajan Email & Phone Number

Ernakulam, Kl, In

Trivandrum, Kerala, India

Key Responsibilities and Duties-• Continuous audit of the learning and development initiatives in place and release of regular updates throughout the organization• Discuss regularly and frequently with team leads to determine the employee and team upskilling requirements• Plan the upgradation of the skill inventory of the organization, team-wise skills and customized pathways to address skill gaps• Build cordial relationships with course platform vendors, external experts and trainers to maintain mutual professional partnerships• Breakdown strategies step-by-step to incorporate smooth change management through learning initiatives• Obtain audit reports of the development initiatives within the organization• Plan and assign ownership points to implement the training calendar• Plan steps or initiatives to adopt learning pathways that meet client requirements• Liaise with experts and organize sessions to meet the training requirements of the C-level employees• Earmark and communicate the training budgets on quarterly basis at team levels• Establish respectable rapport and trust with the employees• Train and guide the Senior Executive• Devise strategies to conduct skill-gap assessments• Audit the LMS and evangelize the same to all the teams within the organization• Continuous monitoring of the OKRs (Objectives and Key Results) to liaise between planning and execution of L&D initiatives• Prepare pathways and scenarios with regard to the succession planning and career advancement patterns within the organization

Kochi, Kerala, India

Experienced Banking Professional with a demonstrated history of working in the banking industry for 10 years. > Expertise in managing branch banking and implementing strategies towards enhancing business volumes and growth.> A strategic planner with expertise in analyzing the systems & procedures and contributing significantly towards business development and heightened productivity.> Demonstrated skills in customer relationship management with in-depth understanding of various formalities as well as transaction processing.> Possess excellent interpersonal, communication and organisational skills with proven abilities in team management and customer relationship management.Specialties: Supervisory Skills & Team Management / Business Development / Motivation / Team Building / Assignments in Banking Operations / Branch Banking / CMS / Wealth Management / Customer Relationship Management / Customer Due Diligence/Skilled in Sales,/Risk Management/Audit /Cross Selling/AML & KYC

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

Postgraduate Degree, Effective Business Communication, Course Completed

Postgraduate Degree, Services Marketing, Course Completed

Postgraduate Degree, Management O Human Resources, Course Completed