SMM,SEO,Affiliate Marketing,Content writing

 Handled a broad range of customer enquiries regarding DHL’s services: pricing, transit times, customs paperwork requirements, packaging, customs clearance delays and account/sales questions. Provide a full tracking service for customer enquiries regarding shipments in transit. Upselling of products such as shipment insurance and faster services. Rectify customer complaints in a timely manner, taking action to resolve the issues to customer’s satisfaction. Schedule bookings and enter relevant booking data into computer system. Achievements 1. Received several appreciation for providing outstanding service to clients.2. Handled different processes efficiently in a shot span of time.3. Awarded the best service point advisor.