• Implemented logistics and transportation planning for rental vehicles • Accomplished tasks including scheduling rental pick up, drop offs and vehicle maintenance (mechanical and sanitation), payroll, scheduling client meetings• Sourced and procured parts, accessories and services for vehicles up to $5700 per month• Provided quality customer service, support, and followed up with previous customers to obtain data on customer satisfaction and process improvement on company procedures• Administrative tasks such as answering phone calls, addressing and resolving client issues or conflicts, handling cash/digital payment and issuing receipts• Utilized efficient services such as Navotar & Intuit to help track growth and finance• High level relationship management for customer retention; managed, organized, and stored digital and hard copy documentations• Exhibited interpersonal and communication skills through client management and by being a team player• Marketing and advertising business, formulating promotional offers, and networking

• Initiated, maintained, leveraged relationships, and negotiated rates and conditions with clients moving regular and HAZMAT freight across North America in terms of Truckload, LTL• Acquired knowledge and working experience of 3PL companies – goals, negotiation, delivery• Gained an understanding of various types of heavy hauling vehicles, different equipment, accessories, weight limits, clearance measurements, drive time logs and laws – worked on Overweight/Over dimensional loads as well• Monitored, facilitated, and helped troubleshoot each load beginning from the shipper to receiver, with consistent check-calls, system entries, and communication. • Successfully approximately 80-100 calls daily, to initiate and maintain client relationship• Communicated key performance indicators to carrier partners, leveraged relationship and provided direction and support to ensure compliance• Used various data based measures to keep track of individual productivity and progress on daily basis• Analyzed market trends and other available data to forecast business in terms of profit and loss• Simultaneously worked on multiple different projects – prioritizing, time management and multitasking being key skills

Scanned correct product to help ensure accuracy in inventory, forecasting, and replenishmentProvided high quality customer care (selected one among top 4 checkers as per audits).Maintained clean and uncluttered workstation. Managed and operated cash register.Used critical thinking and conflict resolution skills to uphold customer satisfaction.

• Assisted in administrative tasks including payroll, maintenance, and purchase order• Assisted in client outreach and relationship management • Assisted in creating growth strategies by gathering/analyzing data and making appropriate recommendations

Educated children among the ages of 5-7. Managed teaching, classroom activities, leisure activities and grading tests/exams.

Provided customer service and assisted as many as 10-15 customers per 15 minutes during peak hours along with cleaning and organizing work floor. Worked as a team player to get tasks accomplished within the given deadline