Smitha Shetty

Smitha Shetty Email and Phone Number

TedX Speaker | PCC Certified Coach | CXO Whisperer | Agile Leader | Radio Guest |Co-Founder @ Cigna Healthcare
Smitha Shetty's Location
Bedford, New Hampshire, United States, United States
Smitha Shetty's Contact Details

Smitha Shetty work email

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About Smitha Shetty

I lived life by the rules. Until I realized sometimes what we believe is 'right'-is the absolute truth- can be completely false. So I made my own rule. To break all barriers and negative beliefs holding me back. To set my life purpose and walk the path to achieve it. And as long as my conscience said Green, I would stay on the path.It's taken me 7 years. I now lead successful dual careers. I am doing things I love. I set audacious goals & I ask people for help in achieving them. Then I pass on the favor. I make mistakes and don’t agonize about it-much. In my 20+ years of corporate experience, I have demonstrated excellence in the area of Strategy implementation, program management, process improvement & Coaching. Most recently, I have delivered results as Chief Of Staff and Operational Readiness/Change Management Lead. As a coach, I empower my clients-successful women professionals- to take that same journey. To break shackles, untangle life challenges and self-actualize in every walk of life. In this journey they harmonize overlapping life paths and multiple roles effortlessly with self-care to come into their Magnificence. (Scroll down to see recommendations from CXO leaders)As co-founder of the social initiative Parivartan-Empower Against Abuse, we have defined the vision for the initiative, designed, and implemented gender equality training in India. In 2022, 15K+ students were trained through 9+ NGOs across 7 states and 19 locations in India. We have generated >48K through innovative fundraising efforts to implement the social initiative by the end of 2022. In an impact assessment done by professors from London Business School, Chicago Boon and San Diego University it was proven that the Parivartan-EAA initiative is successful in changing mindset around abuse. So, It's been a wild roller coaster ride so far. One that I have thoroughly enjoyed. And I have miles to go before I sleepIndustries : Financial Services | Banking | Insurance | Employee Development | Leadership Training |Domains : Program Management | Executive/Life Coaching | Process Improvement | Design Thinking & Innovation | Strategy Implementation | Social ImpactAvatars: Corporate Leader | Co-Founder | Coach | Mentor | Social Change Agent | Nature Enthusiast | Amateur Spiritualist | Mom|

Smitha Shetty's Current Company Details
Cigna Healthcare

Cigna Healthcare

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TedX Speaker | PCC Certified Coach | CXO Whisperer | Agile Leader | Radio Guest |Co-Founder
Smitha Shetty Work Experience Details
  • Self-Actualizelife.Com
    Executive Coach
    Self-Actualizelife.Com Mar 2019 - Present
    Are limiting beliefs, self defeating behaviors holding you back? Do you often feel stumped in challenging situations, not knowing how to respond? Is your fear holding you back from taking on plum assignments and you dont know how to breakthrough?With experience of coaching through 500+ sessions, I empower my clients- mid to senior multifaceted women- to identify the core reason for their challenges, equip them with positive mindset and practical tools to breakthrough layers of conditioning, upbringing and expectations to realize their full potential as a career professional.Career growth, re-invention, job loss, relocation, leaning in, complicated relationships and work/life balance- I've empowered my clients to blaze through it all. I have developed tools and framework to aid in my own growth journey and I use them to facilitate a journey into self-awareness and powerful breakthroughs for my clientsMessage me today for a complimentary chemistry consultation* to unravel life knots, break shackles and consciously design your life. Lets 𝗦𝗲𝗹𝗳-𝗔𝗰𝘁𝘂𝗮𝗹𝗶𝘇𝗲Please refer my client reviews to see how I can add value to your growth journey*We'll take the time to assess if we are the right fit for each other.
  • Cigna Healthcare
    Program Manager
    Cigna Healthcare Apr 2024 - Present
    Bloomfield, Ct, Us
    Leading 9 workstreams and +25 scrum teams on an initiative to decouple the Medicare Data and Analytics department from CignaGroup and transition to new organization. Managing program to migrate assets and people from CignaGroup within mandated timeline. * Successfully led effort to consolidate funding and budgetary requirement for completion of the initiative* Kick off first ever PI planning session for the initiative to finalize overall scope and deliverables for the next PI. * Leading and mentoring a team of scrum masters to ensure that they coach their scrum teams on Agile methodology and best practices and build a "Fail Quick, Fail Small and Learn From The Experience" mindset.
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  • Parivartan-Empower Against Abuse
    Co-Founder
    Parivartan-Empower Against Abuse Jan 2020 - Present
    In 2020, I alongwith 3 IIM alumni founded Parivartan-Empower Against Abuse (PEAA). The initiative aims to influence attitudes and behaviors on patriarchal gender-based roles in India through implementing gender sensitization curriculum in India. The hope is to create a healthy mindset around gender through early intervention and lower the rates of gender based violence. We have already identified partners who will provide facilitator training and NGOs whose employees once trained in gender sensitization training will implement the same to children in schools and other institutions. We have now trained 100 facilitators who are training children across 9 states and 20 locations.Our vision for the children in India- No victims of abuse AND no perpetrators To know more about to Parivartan-Empower Against Abuse or to volunteer/donate, please go to our Facebook page: https://www.facebook.com/profile.php?id=100078227817429&mibextid=ZbWKwL
  • Boon
    Personal & Professional Growth Coach
    Boon May 2020 - Present
    Bingham Farms, Michigan, Us
    Boon offers personalized, 1:1 coaching that sits at the intersection of mental wellbeing and professional development. Our platform gives employees the opportunity to increase resilience, productivity, and engagement
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  • Evernorth Health Services
    Partner Initiatives Implementation
    Evernorth Health Services Jun 2023 - May 2024
    St. Louis , Us
    Worked as Program Lead for Partner initiatives for a $29Mn project in Value Based Care InsuranceRole Summary: Implemented Technology initiatives using Agile methodology for all partner related initiates for my departmentAchievements: * Led workshop between partner vendors and ENAC stakeholders to communicate and document requirements ensuring cognizance of Cigna's system complexity* Directed 3 cross-functional scrum teams to deliver complex claim processing and data analytics applications adhering to milestones critical for initiative success using Agile principles* Managed stringent risk management cadence ensuring prompt communication and escalation of risks to senior leadership and partner teams* Led change management activities including consistent communication of progress and blockers to senior leaders and implemented leadership direction as needed
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  • Cigna
    Chief Of Staff, Data & Analytics (Govt.)
    Cigna Aug 2022 - Nov 2023
    Bloomfield, Ct, Us
    Role Summary: Drive vision and goals of department head managing a portfolio of $12 M. Achievements:* * Led annual Vision Finalization session for cross-functional leaders to agree on critical outcomes to be achieved in a year * Led PI Planning ceremonies for my ART to finalize scope of work, capacity planning and risk identification. Led session to validate/ develop use case justification collaborating with cross-functional teams* Held negotiations across business stakeholders to ensure financial health of D&A Govt. projects.* Built relationships across matrixed organizations to collaborate on enterprise roll-out of products* Finalized and implemented communication strategy across stakeholders for the D&A Govt. team* Developed consensus on organization structure and rationalized manpower in project teams.* Responsible to resourcing-Doubled size of scrum teams in last 4 months to meet hiring demand* Ensured timely approvals for funding of initiatives and budgetary discipline in disbursal to ensure audit reviews
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  • Cigna
    Senior Program Manager/Rte And Agile Coach-Data & Analytics
    Cigna Feb 2019 - Jan 2023
    Bloomfield, Ct, Us
    Role Summary: Built and led high performing four cohesive scrum teams, ensuring risk mitigation, innovation & developing consensus with stakeholders to meet department deliverables and goalsAchievements:* Drive Data & Analytics projects to help drive affordability, personalized customer focus and operational efficiency* Enable alignment of engineering, architecture & business to ensure a seamless customer data architecture through PI planning across 4 teams for portfolio of $3.5 M to provide direction on deliverables.* Regularly communicated performance metrics ensuring continuous improvement culture* Trained teams, scrum masters and business teams on Agile methodology, culture & mindset* Negotiated scope and timelines with stakeholders, delivering on time and within budget.* Identified and mitigated risks and dependencies within my ART and across ARTs * Established learning mindset and enhanced talent through Lunch N’ Learn & Hackathons* Ensure a culture of continuous improvement in team and program performance* Led introspective retrospectives and team building opportunities ensuring a culture of transparency, bravery and collaboration amongst members of the ART.* Mentored a team of scrum teams to build a culture of Lean and continuous improvement in their scrum teams. Coached them on usage of team building skills to leverage during retrospective to build strong teams
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  • Cigna
    Business Project Manager
    Cigna Mar 2014 - Feb 2019
    Bloomfield, Ct, Us
    Role Summary: Executed regulatory compliance enterprise projects up to $750K in Service Operations in 4 departments and >10 applications. Impacted dept. people, process and policies Achievements:* Facilitated discussions between business SMEs & IT partners to identify high-level needs* Reduced errors by 90% & increased productivity by 88% for a multi-team process in Service Ops.* Influenced leadership and implemented Bronze certification program in Compliance Service Ops.* Led initiative to create tool to capture, track, monitor & report compliance tasks
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  • Santander Bank, N.A.
    Process Integration Manager At Isban Global Services (Santander Group)
    Santander Bank, N.A. Apr 2011 - Nov 2012
    Boston, Ma, Us
    As Change consultant, implemented Santander Bank’s processes & systems in Sovereign Bank while confirming to US banking regulations to ensure seamless integration while providing continuous process improvement.Key initiative: Set up new processes for Credit cards in Santander Bank. Accomplishments include: * Developed an online application form for credit cards* Redesigned credit card IVR to ensure enhanced customer experience* Partnered with IT and business to finalize requirements & system design for Credit card online portal and Online & mobile alerts.
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  • Price Waterhouse Coopers
    Senior Consultant
    Price Waterhouse Coopers 2005 - Apr 2011
    Gb
    Strategy & Operations Consulting- Quantitative and qualitative research, organizational transformation, Six Sigma & change managementAchievements:* Enabled Life Insurance major to achieve 3x sales volume through organization transformation* Six Sigma study in hospital led to cost reduction opportunities amounting to USD 1.5 Mn* Developed Market Entry Strategy for leading wealth management firm* Process Reengineering for private bank led to TAT reduction of > 80% for 85th percentile casesIndustry Experience:Banking and Financial ServicesInsurance Share Brokerage services
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  • Ecs Private Limited
    Senior Management Consultant
    Ecs Private Limited Nov 2005 - Apr 2008
    Ncr, In
    ECS was rated the top firm on "value delivered" in India by IMRB. In 2008, ECS franchise was merged with the global franchise of PwC Consulting. Management Consulting for service industries including Banking, Insurance,Hospitality & Healthcare
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  • Eu-Limited, California
    Training Manager
    Eu-Limited, California Oct 2004 - Jun 2005
    Served as a Training manager/Member of the board of Experience Unlimited,an NGO in USA. In this position I was not only responsible for meeting the training needs of the organization but as a board member was also responsible for making the organization more effective for its members.
  • Citifinancial Consumer Finance India Ltd
    Asst Manager
    Citifinancial Consumer Finance India Ltd May 2002 - Jul 2004
    In
    Responsible for all key functions of the branch including sales & marketing,operations, collection, credit and the team management of the branch.Managed a portfolio of US $ 5.5 Mn doing an average monthly business of USD $ 0.4 Mn every month.
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  • Hsbc
    Banking Assistant
    Hsbc May 1999 - Apr 2000
    London, Gb
    Relationship officer involved in providing immediate response and resolution of customer issues & promoting the bank's products and services
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Smitha Shetty Skills

Strategy Management Consulting Team Management Crm Business Process Program Management Change Management Process Improvement Business Process Re Engineering Leadership Business Development Six Sigma Business Analysis Business Process Improvement Customer Relationship Management Integration

Smitha Shetty Education Details

  • Indian Institute Of Management Bangalore
    Indian Institute Of Management Bangalore
    General Management
  • Bangalore University
    Bangalore University
    Bbm
  • Sri Bhagawan Mahaveer Jain College,Bangalore
    Sri Bhagawan Mahaveer Jain College,Bangalore
    Marketing
  • The Oxford English High School,Bangalore
    The Oxford English High School,Bangalore

Frequently Asked Questions about Smitha Shetty

What company does Smitha Shetty work for?

Smitha Shetty works for Cigna Healthcare

What is Smitha Shetty's role at the current company?

Smitha Shetty's current role is TedX Speaker | PCC Certified Coach | CXO Whisperer | Agile Leader | Radio Guest |Co-Founder.

What is Smitha Shetty's email address?

Smitha Shetty's email address is sm****@****gna.com

What schools did Smitha Shetty attend?

Smitha Shetty attended Indian Institute Of Management Bangalore, Bangalore University, Sri Bhagawan Mahaveer Jain College,bangalore, The Oxford English High School,bangalore.

What skills is Smitha Shetty known for?

Smitha Shetty has skills like Strategy, Management Consulting, Team Management, Crm, Business Process, Program Management, Change Management, Process Improvement, Business Process Re Engineering, Leadership, Business Development, Six Sigma.

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