Smitha Rose Varghese Email & Phone Number

Calgary, AB, CA

Winnipeg, Manitoba, Canada

- Addressing and resolving Website or app related issues customers face, whether they are related to hardware, software, or network problems.- Assisting customers with technical problems, ensuring they can effectively use the company’s systems and tools.- Working with the digital team to clear and resolve tickets that wants more troubleshooting.- Ensuring.

Calgary, Alberta, Canada

• Created all materials like guidelines, orientation materials and other documents needed for theNewcomer Arts Professional Program (previously called Immigrant Arts Mentorship Program,IAMP)which helps bridge the gap for.
• Working with ICAI’s Executive Director to manage the mentorship program, from application processto program delivery; acting effectively as the liaison between mentees and mentors before,throughout and at conclusion of.
• Following ICAI programming calendar to plan, organize and deliver programs; collaborating withcommunications coordinator to promote programs; setting work plans, preparing agendas andreports including qualitative and.
• Developing and maintaining a database of the education, skills and experiences of ICAI membersand resources to support artists and members
• Acting as the primary liaison between ICAI and the community-at-large, enhancing theorganization's community profile with other arts organization through collaborative programming
• Managing all communications with artists regarding programming and community members,partners regarding all organizational activities; assist artists in shipping, installing, and striking workfor exhibitions; managing.

Calgary, Alberta, Canada

- I started and got a license to study and know how Financial industry works in Canada and to benefit it for my family.- I will be happy to share my learnings and help friends and family with the acquired knowledge

Canada

• Efficiently sourced, screened and provided a shortlist of qualified candidates for various rolesresulting in the submission of best-fit candidate profiles
• Expertly researched online for business leads; did network online and offline with potentialcandidates to promote the employer brand which helped reduce company’s time-to-hire
• Reviewed, reformated and presented resumes, job ads and other documents to the hiringmanager; kept candidates updated on their application statuses
• Handled 250 emails/calls weekly while multitasking and scheduling meetings without delays

Calgary, Alberta, Canada

Welcoming and serving up to 70 clients daily, consulting on and filling orders and creating apositive customer experience Responding to phone calls, providing information, taking and delivering orders; preparing400 smoothie bags to specific measurements weekly Handling POS and cash; reporting daily sales; doing inventory and maintaining the store

Alberta, Canada

• Completed all Wal-Mart Basic and Advanced Training Modules and classes including safety training
• Kept the work area clean and hazard free; secured heavy display items; separated the types of thrash and wastes to dispose of in the right way
• Worked with the department managers in processing overstock; assisting the department managers with modular changes; assisting customers with merchandise and providing the best service; stocking and binning merchandise

Alberta, Canada

Received 100 clients weekly and converted 75 into sales; influenced customers’ purchase decisions by balancing patience and assertivenessBuilt lasting and loyal relationships with customers; created and maintained ‘on hold’ list and followed up consistently with customers from the listDemonstrated ‘Coach’s Selling and Service Expectations’ at all times and.

India

• Proposed and presented projects to 41 school and college officials and subsequently converted 29projects into business; achieved a break-even point in 7 months, i.e, 5 months before the deadline
• Planned Robotics and STEAM-based events with special significance for Arts; drafted agreements,created program metrics and evaluation strategies; productively managed the events sticking to thedesigned budget; execute.
• Efficiently liaised between marketing and technical teams on ongoing projects; reviewed andmaintained the flow of consignments (educational equipment) to and from the company with 100%client satisfaction every time.
• Prepared PPT presentations; provided word processing and secretarial support to the MD
• Consulted on user guides, technical manuals and other documents to successfully create 38education materials/models and 2 public service solutions that are still being used
• Mentored a group of 6 team members; provided training to the new trainees and trainers; reporteddirectly to the managing director weeklySTEM Trainer | Motivator | Team Builder | Team Player | Confident | Learner |.

India

 This was a parallel part time job with work in Rotech Edu Services & Solutions LLP and more like giving back to the community Train candidates the four modules of international English language tests – Writing, Speaking, Reading and Listening. Preparing and setting tests, test papers, and exercises. Boosting students’ confidence and knowledge sharing.

India

 Lead a group of 6 team members. Provide STEM education through Robotics. Research work on new robotics projects-both Mechbots and Autobots. Work on IOT and automation. Exposure to 3D printer technology-prototype design for school education. Work on BASCOM AVR and AURDINO Programs. Research and work on hardware of robots like microprocessors.

Edavannappara, Malappuram, Kerala, India

• Lead a group of 6 team members.
• Provide STEM education through Robotics.
• Research work on new robotics projects-both Mechbots and Autobots.
• BASCOM AVR and SINAPROG specialization for designing Autobots.
• Present Seminars in Institutions for business purpose.
• Research and Prepare syllabus and work on Kits for various groups.

India

Taking ownership of issues reported by onsite engineers and seeing problems through to resolution. Analyze user's requirements and pass it on to the developers and designers Allocate employees work space in the company network. Provide access to wireless and virtual networks. Select suitable hardware like with new microprocessors, integrated circuit.

Was a part of NPI India team located from Bangalore. Being a part of iTaaS team, a ICS Cloud Service. Worked on ServiceNow (PaaS) for iTaaS.Was also a part of NPI team Involved in Demo/trials of RCS. Monitoring and Maintenance of iTaaS (Internal 24/7 monitoring) for ICS cloud services EMS & RCS. Was a part in the implementation of commercial launches.

Mysuru Area, India

 Training experience on IMS (Infrastructure Management Service). Hands on Experience on layer 2 and layer 3 Switches and Router. Planning and Implementation of Network design, both wired and wireless. System Management and Service. Configuration of MODEM. Troubleshooting system and network problems. Training on CCNA, MCP, MCITP, ComPTIA-A+..

Bridging Course, Junior It Analyst

Links To Success

Job Ready Employability Skills Program

Master'S Degree, M.Tech In Digital Communication & Networking

Infrastructure Management Service, Computer Hardware And Networking

B.E, Electronics And Communication

12Th Grade - Science

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