Smitha B. Email & Phone Number

India

Belfast, Northern Ireland, United Kingdom

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

•Represented APAC for Global HR digitalization initiatives, ensuring seamless transition and enhanced efficiency of employee self service HR tools. •Managed end-to-end employee life cycle for both IT and non-IT sectors, fostering a positive work environment.•Designed and executed comprehensive rewards and recognition programs, boosting employee morale and engagement.•Developed and implemented performance management systems, aligning employee goals with organizational objectives. Additionally, I oversaw the performance appraisal process, which encompassed organizational level employee ratings and budget allocation.•Developed and updated HR policies and procedures, ensuring strict compliance with local labor laws and industry standards.•Participated in Training Needs Analysis for employees up to mid-managerial levels, recommending, coordinating with vendors/internal trainers, and conducting comprehensive soft skills and process-related training programs for the entire organization.•Worked closely with finance departments, optimizing budget allocation for HR initiatives, and ensuring fiscal prudence.•Coordinated closely with finance and business managers, ensuring accurate and timely payroll processing.•Acted as the Single Point of Contact (SPOC) for vendors during organization events, ensuring flawless execution and budget adherence.•Prepared and delivered nuanced presentations for senior leaders, third parties, and consultants, providing comprehensive insights into business strategies and initiatives.•Led the implementation of HR tools, enhancing operational efficiency and data accuracy in HR processes.•Managed the insurance renewal process, ensuring comprehensive coverage for employees and compliance with regulations.•Developed and managed employee benefits programs, ensuring competitive offerings and high employee satisfaction.

Dubai

Damco (part of A P Moller Maersk Group) is one of the world’s leading providers of freight forwarding and supply chain management services. For more than 100 years, we have been providing our customers with transportation and logistics solutions that support the way they want to do business, wherever they are in the world. Services: Freight Forwarding / Supply chain management / Customs & trade / Warehouse & DistributionMy role is (includes but not limited to) :• Managed HR operations for Dubai office, later promoted to oversee IMEA region.• Led end-to-end talent acquisition, including personality assessments (PI / PLI) and onboarding.• Provided daily HR support, managed entire Middle East payroll single-handedly, including audit and JV Posting.• Managed quarterly Rolling Forecast (ROFO) for employee HC and budgeting.• Part of CSO performance meetings, contributed to HR action planning supporting business goals.• Led multiple HR automation initiatives, prioritizing core HR functions over administrative tasks.• Managed employee and dependent visa, insurance, and National ID processes.• Coordinated legal work with Public Relations team.• Developed and enforced HR policies, initiated best practices from other regions into IMEA.• Managed performance management and annual events coordination with cross-functional teams.• Supervised warehouse staff, including blue-collar employees.• Played a key role in performance enhancement project, realigning employees' roles and responsibilities.• Managed vendor relationships for diverse organizational needs.• Oversaw employee Health, Safety, and Environment (HSE) and ensured periodic statutory reporting.• Conducted HR report analysis, generating reports, and delivering presentations to stakeholders.• SPOC for all the HR related legal and compliance requirements

Dubai

• Managing the end-to-end recruitment process, from job posting to candidate selection.• Conducting interviews, screening candidates, and collaborating with hiring managers.• Facilitating smooth onboarding for new employees, including orientation and paperwork.• Managing offboarding procedures, conducting exit interviews, and processing necessary documentation.• Ensuring accurate and timely payroll processing for employees in compliance with UAE labor laws.• Handling payroll audits, tax calculations, and deductions accurately.• Managing employee benefits programs, including health insurance, pensions, and other perks.• Assisting employees with benefit-related queries and claims.• Overseeing the Human Resource Information System (HRIS), ensuring data accuracy and system updates.• Generating reports and analytics for management and HR decision-making.• Developing and updating HR policies in alignment with UAE labor regulations.• Ensuring compliance with local labor laws, employment contracts, and company policies.• Handling day-to-day HR inquiries and employee grievances. Mediating conflicts and ensuring a positive work environment.• Overseeing the performance appraisal process, including goal setting and evaluations.• Assisting managers in performance improvement plans and employee development• Ensuring all HR documentation is up-to-date and in line with legal requirements.• Managing employee health and safety programs, ensuring compliance with local regulations.

Bangalore - India

• Spearheaded the establishment of foundational processes as the first employee, ensuring seamless operations from inception.• Played a pivotal role in obtaining ISO certification, showcasing commitment to quality standards.• Led client development and management efforts, fostering strong and enduring business relationships.• Initiated vendor development and management strategies, ensuring reliable partnerships for the organization.• Oversaw end-to-end recruitment processes, recruiting staff for diverse roles, and fostering a skilled team.• Managed staff members, providing leadership and guidance to enhance productivity and team cohesion.• Actively engaged in extensive business travel, participating in key meetings and negotiations.• Authored and executed client contracts, ensuring clarity, legality, and mutual benefit.• Navigated legal and compliance requirements, ensuring the company's adherence to regulations.• Handled the Profit and Loss (P&L) responsibilities, contributing to the company's financial success.

M.Sc - Human Resource Management (Cipd), Human Resources Management And Services

Pgdbm, Hr & Marketing

PGDBM (HR & Marketing)

Master Of Science (M.Sc.), Applied Psychology