Simone Smith Email & Phone Number

Sometimes, I have to actively remind myself to "bring it down a notch" when I am passionate about something because I can go on and on about that thing and truly "geek out" but I have learned to fine tune my ability to read the room!While specializing in relationship building and retention, I am also a passionate problem solver who thrives on tackling technical challenges. For me, solving issues is like detective work—an opportunity to exercise my mind, learn new skills, and grow in unexpected ways. The satisfaction of finding solutions and driving impactful outcomes fuels my commitment to delivering excellence every day.Key Accomplishments & Projects:-Designed and delivered engaging training sessions with a 90% satisfaction rate, significantly boosting employee and client retention.-Developed innovative processes to improve retention, leading to increased revenue by successfully onboarding clients to new product services.-Partnered with cross-functional teams to implement seamless solutions that addressed client pain points and exceeded business objectives.I am someone who allows any perceived setbacks to propel me further into being the best version of myself. Therefore, as a person of a marginalized group in the US, I am passionate and deeply committed to fostering diversity, equity, and belonging. I believe every voice deserves to be valued, and I strive to create spaces where people feel empowered to contribute and grow.It is my goal to grow personally and professionally in my career. I often think about people who have pivoted to vastly different careers than they started with and I say to myself, "wow, they are so lucky" but what I have learned is that it is not luck but determination and commitment for change and for better. I am excited about opportunities where I can foster change, develop and implement new ideas backed by data, explore technical aspects of concepts, build relationships with others that promote growth, change, and retention, and train others to help them reach their own version of success!If you've made it this far, let's connect :) feel free to reach me at smithcsimone@gmail.com, my inbox 📥 is open also! I look forward to talking with you soon.