Jessica Smith Email & Phone Number

Odessa/Midland, Texas Area

• Merchandising for the department to highlight different books and authors from month to month
• Tracking sales to reach weekly and quarterly goals for the department as well as reaching goals for subsections of the department
• Used digital resources to reach customers and authors
• Community outreach by having local authors bring in their work for signings and consignment
• Training and supervising new book associatesBrought new ideas to leadership to help encourage sales growth and increased sales from previous year

• Monitoring merchandise inventory throughout store
• Researching inventory inconsistencies
• Assisting guests locate products
• Supporting other departments as necessary

• Scanned hundreds of sensitive documents an hour
• Provided error free scanned documents for the state
• Prepared incoming mail for scanning when needed
• Applied new trainings and techniques as they became available

• Supervised Sales Associates as they worked, helping to keep the store functioning efficiently
• Resolved customer complaints, keeping customers from calling the corporate office, so that the problem was solved not pushed along
• Ensured that the nightly deposit was completed and correct, and verified totals to make sure there was no missing money
• Monitored customers activities as they shopped to keep shrink low

Lubbock

• Shortened length of time customers were in the store by helping create a more common sense layout
• Lowered shrink rate of the store by 30% compared to previous year
• Brought the risk of customer and employee injury down by being vigilant about possible safety issues

• Special Topics course taken during my undergraduate education
• Assisted in curation of herbarium
• Created an easier to understand catalog of plant species
• Provided professor with distribution of key species, with focus on Acacia farnesiana

Lubbock, Texas

• Brought attention to university programs and goals for the future
• Raised more than $5000 for scholarships and programs
• Communicated with university officials regarding current programs and scholarships as well discussing with them the future of the university

• Streamlined main office to make the room more organized and useful
• Made it possible for professors to be more prepared for labs by ensuring that supplies were well organized
• Created presentation for an Earth Day event that educated college students on the benefits of recycling, featured in the local paper

Silver Spring, Maryland

• Streamlined office environment for more efficient time management
• Processed donations into online database quickly allowing the funds to go where they are most needed as fast as possible
• Created brochures for yearly banquet

Master Of Science (M.S.), Environmental Policy And Management, 3.28

Concentrations in Natural Resources and Environmental Policy

Bachelor Of Science (B.S.), Environmental Conservation Of Natural Resources, 2.89

Activities and Societies: Society for Conservation Biology- Texas Tech Chapter, 2010-2012