Darren Smith

Darren Smith Email and Phone Number

Vice President, Customer Success at Sparrow Connected @ Sparrow Connected
Darren Smith's Location
Calgary, Alberta, Canada, Canada
Darren Smith's Contact Details

Darren Smith personal email

About Darren Smith

Darren Smith is a Vice President, Customer Success at Sparrow Connected at Sparrow Connected. He possess expertise in sharepoint, .net, web applications, information architecture, web development and 44 more skills. Colleagues describe him as "I had the pleasure of working with Darren over the course of several years across multiple projects. He is a consummate professional that always has the customer’s best interest at heart. Darren is patient, kind, detailed and an asset to any team that aspires for excellence, collaboration, and end-user adoption in the solutions that he designs and leads. If you have Darren on your team, you are guaranteed to succeed! I do hope that our career paths cross again." and "I have worked with Darren on a number of projects while at Finning. Darren's vision and dedication to the projects he's worked are an example of what an employee should strive for. He is passionate about his work and always strives for the best in whatever he works on. It is always a pleasure to work on projects with him."

Darren Smith's Current Company Details
Sparrow Connected

Sparrow Connected

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Vice President, Customer Success at Sparrow Connected
Darren Smith Work Experience Details
  • Sparrow Connected
    Vice President, Customer Success
    Sparrow Connected Aug 2022 - Present
    Calgary, Alberta, Canada
    I am responsible for leading critical customer-facing teams at Sparrow Connected, determining product priorities, features, and strategic direction to help our customers maximize their investment in our product and achieve their strategic goals. From driving new business growth and onboarding to operational support, retention, and product innovation, we are in lock-step with our customers, understanding and advocating for their needs. Our customers are our lifeblood, and they are part of every decision we makeI bring 20+ years' experience in technology consulting, design, account management/customer success and building and shaping effective teams. I have been extremely fortunate in my career to work with amazing customers and technology professionals across dozens of industries.Supporting and nurturing our diverse customer based alongside our talented Sparrow Connected team is what drives me and fulfills me every day.
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  • Devfacto Technologies Inc
    Principal Consultant
    Devfacto Technologies Inc Feb 2010 - Aug 2022
    Calgary, Canada Area
    Work with customers to innovate and gain competitive advantage through leveraging the .Net framework and their SharePoint investmentEvaluate existing systems and procedures making recommendations for improvement - Design prototypes and proof of concepts that best fit the client's needsManage and mentor project teamsComplete assigned projects within the time, scope, and budget while adhering to the DevFacto methodologyEnsure client's satisfaction until the project is complete.
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  • Finning (Canada)
    Web Coordinator
    Finning (Canada) Jul 2006 - Feb 2010
    Edmonton, Canada Area
    Build and validated user interaction and navigation. Worked with other developers and customers to prototype and deliver aesthetically attractive, usable, accessible and fit-for-purpose web based applications.Lead tactical planning for internet and intranet websites/applications and created a framework of consistent and usable applications.Designed and maintained the integrity of information architecture and various other taxonomies.Researched industry standard design & development practices to contribute to the continuous improvement/refinement of processes, tools, quality metrics, methodologies and standardsAssisted with the development of project plans, schedules and estimates for complex web projects. Provided estimates, delivered status reports and lead resolution of risks and issues impeding progress.
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  • Yellow Pencil
    Lead Developer
    Yellow Pencil Apr 2002 - Jul 2004
    Edmonton, Canada Area
    Lead .NET developer - database administrator - systems analysis - architecture - requirements gathering - css builds - accessibility & usability - project management and client liaison - CMS development
  • Coreterra Information Media
    Analyst / Designer / Developer
    Coreterra Information Media Feb 1999 - Apr 2002
    Edmonton, Canada Area
    ASP E-commerce, Flash, and VB distributed applications - Database development - MS Office development - Internet marketing strategy - Branding and concept design

Darren Smith Skills

Sharepoint .net Web Applications Information Architecture Web Development Business Analysis Requirements Gathering Css Microsoft Sql Server Team Leadership Visual Studio Software Development Agile Methodologies Project Management Jquery Software Project Management Web Design Business Intelligence Enterprise Content Management Tfs Architecture Solution Architecture Iis Sharepoint Designer Content Management Usability Design Web Services User Interface Usability Engineering Wcf Intranet Usability E Commerce Asp.net .net Framework Intranet Strategy Asp.net Mvc Scrum Ssrs Vb.net Photoshop Taxonomy Accessibility Xml Business Strategy Rapid Prototyping Workflow Solutions Cms Mobile Design

Frequently Asked Questions about Darren Smith

What company does Darren Smith work for?

Darren Smith works for Sparrow Connected

What is Darren Smith's role at the current company?

Darren Smith's current role is Vice President, Customer Success at Sparrow Connected.

What is Darren Smith's email address?

Darren Smith's email address is da****@****cto.com

What skills is Darren Smith known for?

Darren Smith has skills like Sharepoint, .net, Web Applications, Information Architecture, Web Development, Business Analysis, Requirements Gathering, Css, Microsoft Sql Server, Team Leadership, Visual Studio, Software Development.

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