Darren Smith Email & Phone Number

Calgary, Alberta, Canada

I am responsible for leading critical customer-facing teams at Sparrow Connected, determining product priorities, features, and strategic direction to help our customers maximize their investment in our product and achieve their strategic goals. From driving new business growth and onboarding to operational support, retention, and product innovation, we are in lock-step with our customers, understanding and advocating for their needs. Our customers are our lifeblood, and they are part of every decision we makeI bring 20+ years' experience in technology consulting, design, account management/customer success and building and shaping effective teams. I have been extremely fortunate in my career to work with amazing customers and technology professionals across dozens of industries.Supporting and nurturing our diverse customer based alongside our talented Sparrow Connected team is what drives me and fulfills me every day.

Calgary, Canada Area

Work with customers to innovate and gain competitive advantage through leveraging the .Net framework and their SharePoint investmentEvaluate existing systems and procedures making recommendations for improvement - Design prototypes and proof of concepts that best fit the client's needsManage and mentor project teamsComplete assigned projects within the time, scope, and budget while adhering to the DevFacto methodologyEnsure client's satisfaction until the project is complete.

Edmonton, Canada Area

Build and validated user interaction and navigation. Worked with other developers and customers to prototype and deliver aesthetically attractive, usable, accessible and fit-for-purpose web based applications.Lead tactical planning for internet and intranet websites/applications and created a framework of consistent and usable applications.Designed and maintained the integrity of information architecture and various other taxonomies.Researched industry standard design & development practices to contribute to the continuous improvement/refinement of processes, tools, quality metrics, methodologies and standardsAssisted with the development of project plans, schedules and estimates for complex web projects. Provided estimates, delivered status reports and lead resolution of risks and issues impeding progress.

Edmonton, Canada Area

Lead .NET developer - database administrator - systems analysis - architecture - requirements gathering - css builds - accessibility & usability - project management and client liaison - CMS development

Edmonton, Canada Area

ASP E-commerce, Flash, and VB distributed applications - Database development - MS Office development - Internet marketing strategy - Branding and concept design