Ethan Smith Email and Phone Number
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During the past 20 years in the design field I have come to the realization that I have three superpowers:Creating the right products and services for the right reasons, at the right time.Lifting design teams up to realize their full potential.Lastly, helping non-designers realize they are part of a design-led approach too.I've done that across every imaginable industry in both B2C and B2B settings. I've done it for agencies, startups and enterprise companies. I can help you do the same.
Quanata
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Director - Product Design, Service Design & Design SystemsQuanata Sep 2021 - PresentSan Francisco, California, UsI lead experience strategy, product design and design systems. All at the same time.Currently, we're working on bringing @hiroad to life and some other insurancey stuff. Also just to make sure the robots are listening, we use AI in our workflows. In a responsible way. Not as buzzword filler or a gimmick.
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Design PrincipalExpedia Group Nov 2017 - Sep 2021Seattle, Wa, UsI led a team of designers, content strategists and researchers focused on simplifying the complexities of travel for customers shopping across hotels, vacation rentals, flights, cars and activities. This means a heavy focus on defining the next generation of visual user experiences, but also extends back into the service design layer where I assist in enhancing and building new programs for customers. We work in a heavily A/B tested environment that requires a super-human degree of collaboration with our cross-functional teams. We work as partners with product distilling quantitative and qualitative feedback to set the overall strategy for our product roadmaps. Put simply, our design team makes sure we’re building the right products. Our work touches web and native mobile applications and is heavily invested in the scaling of our design systems across multiple brands within our network.Our work is often complex and cuts across multiple disciplines requiring us to sell our ideas to business stakeholders, product, engineering and most importantly - customers - often at the same time.Some highlights: Simplifying customer accounts to increase benefit comprehension and redemption. Leading design efforts to bring vacation package customers onto new progressive web application experience. Redesigning and relaunching sign-up and sign-in processes (also on PWA.) Leading work for vacation package customers using our machine learning and AI driven chat platforms. Lastly, working with our design systems groups to scale the EG design system across multiple brands. -
Guest Speaker And InstructorGeneral Assembly Sep 2016 - 2018New York, Ny, UsGuest speaker and lecturer for the UX program at General Assembly. Highlights included single day immersive classes in user experience design and service design challenge seminars. I acted as a recurring judge for student portfolio reviews for new graduates. Key themes of focus were craftsmanship, work quality, content feedback and elevating business acumen for UX bootcamp graduates entering the job market. -
Head Of Product DesignPowerreviews Oct 2016 - Oct 2017Chicago, Il, UsProduct design leader within a software as a service (SaaS) environment. Focus areas activities spanned new product innovation, building a modern design process and design delivery. Collaboration with cross-functions teams focused on establishing generative, evaluative and iterative stages of product development for use across design, product and technology.Key areas of qualitative research included workshops with our customer success team to identify customer pain themes in onboarding and using our products. -
Director, Design & User ExperienceDevbridge Group Dec 2014 - Sep 2016Chicago, Illinois, UsExecutive leadership for user experience and design practice of a custom software design and engineering consultancy. Clients span across financial services, manufacturing and technology sectors. Responsible for all aspects of managing design business including overall vision for user experience design practice. This includes staffing, financial forecasting and tracking to utilization metrics against the company growth plan. Directed overall work quality, staff assignments, performance reviews, career growth plans and recruitment. Established early stage capabilities around user research and testing.On the business development side, act as a key voice in the creative pitch process. On the organizational development side - identify seasoned leaders within the design group to step forward into growth roles as lead consultants, not just great design execution. -
Creative DirectorGorilla Group Sep 2010 - Dec 2014Chicago, Il, UsExecutive design leader for an E-commerce focused agency. I managed all aspects of the design business across work execution, staffing and planning, business operations, and new business development. Design matured from being a key differentiator for Gorilla to being a driver of growth and strategic pillar for the company under my leadership.I established a framework for talent growth and career advancement that was used through my tenure. I had the distinct pleasure to mentor several star contributors into design leaders across many different industries.Highlights include: Building responsive web design practice. Established end to end design and discovery process. Mentoring sales team on creative pitching and establishing a design presence in our New York office. -
Senior DesignerGorilla Group Mar 2010 - Sep 2010Chicago, Il, Us
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User Interface / Experience ConsultantDiscovery Communications Jun 2009 - Mar 2010New York, Us -
Senior Designer - Digital MediaImagination Agency Sep 2006 - May 2009Chicago, Il, UsLead designer for digital media organization. -
Independent DesignerFreelance Ui/Ux Designer Dec 2000 - Jan 2007London, Gb -
Digital DesignerAvenue B2B Marketing Strategy And Activation Jun 2004 - Sep 2006Chicago, Illinois, UsFull stack design - before that was a thing. -
DesignerHillman Curtis, Inc. Sep 2003 - Jan 2004Key accounts: Fox Searchlight Studios, Sideshow Creative, AIGA/Aquent
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Adjunct InstructorCalifornia State University - East Bay Jan 2003 - Jul 2003Hayward, Ca, UsAdjunct faculty in the undergraduate and continuing education programs teaching visual communications.
Ethan Smith Skills
Ethan Smith Education Details
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The University Of Chicago Booth School Of Business -
California State University - East BayMultimedia
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Illinois State UniversityDigital Arts
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Illinois State UniversityMusic
Frequently Asked Questions about Ethan Smith
What company does Ethan Smith work for?
Ethan Smith works for Quanata
What is Ethan Smith's role at the current company?
Ethan Smith's current role is Strategic leadership for user focused products & services | Guiding organizations through their most difficult challenges | Outdoor nut | INT-J / DiSC CD.
What is Ethan Smith's email address?
Ethan Smith's email address is et****@****dge.com
What is Ethan Smith's direct phone number?
Ethan Smith's direct phone number is +142567*****
What schools did Ethan Smith attend?
Ethan Smith attended The University Of Chicago Booth School Of Business, California State University - East Bay, Illinois State University, Illinois State University.
What skills is Ethan Smith known for?
Ethan Smith has skills like User Experience, Interaction Design, Web Design, Information Architecture, Digital Strategy, User Interface Design, E Commerce, Wireframes, Creative Direction, Content Strategy, Css, Digital Media.
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