Farrah Smith Email & Phone Number

Coppell, Texas

Take first notice of loss and retain the claim to provide member support throughout the claim process. Gather necessary documentation to expedite and conclude Loss of Use and Personal Property claims. Communicate with and provide support to field staff to investigate cause of loss and keep member informed through the claim. Collaborate IA estimates to.

Irving, Texas

Investigate cause of loss and interpret policy and endorsement language across 50 states. Adjust all elements of Property Loss claim, including Additional Living Expense. Write structural repair estimates in Xactimate using insured's photos and dimensions, when appropriate. Fast Track in 3 days or less for small claims. Utilize third-party vendors when.

Irving, Texas

Provide administrative support to AVP of Claims and managers. Assist with onboarding and offboarding. Projects: Holiday Around the World, Litigation Summit, Expense Management, Recognition and Events, Welcome Committee.

Colleyville, TX

Taught a classroom of 8 children ages 18 months - 2 years, in partnership with a lead teacher. Responsible for maintaining a safe and clean environment to nurture learning and foster self-esteem, while working in partnership with parents to encourage healthy eating and loving discipline techniques. Created and designed monthly picture stories of the.

Irving, TX

• Provided extensive calendar and email support to VP of Claims utilizing Microsoft Oulook, SharePoint, & Lync
• Planned, coordinated, & booked domestic travel across time zones utilizing Tower Travel
• Managed customer and agent complaints – Responded to agent, pulled Claims WorkStation detail, identified opportunity, forwarded to responsible AVP for action and customer contact, created and maintained accountability.
• Wrote and distributed interoffice memoranda and external correspondence
• Maintained confidential personnel files and wrote performance evaluations
• Created, published, and maintained organizational chart and directory for 274 employees utilizing SharePoint and Visio

Arlington, TX

• Provided extensive calendar support to CEO & President utilizing Microsoft Outlook & Lync
• Planned, coordinated & independently booked travel (domestic and international)
• Transcribed minutes and recordkeeping for various entities
• Wrote checks and managed ledger using QuickBooks Pro
• Maintained website and social networking sites, distributed marketing emails utilizing Constant Contact,, and wrote and maintained blog utilizing SharePoint & Constant Contact
• Schedule and plan meetings and events for tenants and clients

Arlington, Texas

Plan and coordinate internal and external events through collaboration with and leadership of committees.

Arlington, Texas

o Provided administrative and sales support to Farmers' top regional commercial producero Made cold calls and bypassed the “gatekeeper” to set appointments for producero Handled paperwork and documentation for commercial policies, allowing producer to focus on saleso Researched local businesses and developed warm leads

Arlington, Texas

o Built network of vendors and clients for existing business with NO annual profits. Total annual profits exceeded $20,000 in the first yearo Designed logo and printed marketing collateral, including business cards, letterhead, brochures, and flyers utilizing Adobe InDesigno Scheduled performances and managed talent calendaro Connected with vendors and.

Fort Worth, Texas

o Provided extensive calendar support to the CEO utilizing Novell GroupWiseo Independently planned and booked travel, including flights both domestic and international. Chartered private jets, booked hotel, and arranged limo serviceo Acted as “Gatekeeper” to the Corporate officerso Planned and coordinated monthly board meetings for 13 board members. Booked.