Faye Smith Email & Phone Number

Salisbury, GB

Salisbury, England, United Kingdom

London, England, United Kingdom

As a Business Development and Client Relationship Professional, I excelled in driving growth and fostering strong client connections. My expertise lay in identifying new opportunities, cultivating relationships, and ensuring client satisfaction.My primary responsibility was to identify and generate commercial opportunities aligned with Imparta’s strategic.

London, England, United Kingdom

During my tenure as the Senior Project Manager, I held overall accountability for end-to-end project delivery across multiple initiatives:Project Setup and Tracking: I ensured successful project setup, meticulous tracking, and efficient management of all project activities. This included onboarding project contributors and maintaining comprehensive.

London, England, United Kingdom

Genesys had a partnership arrangement with Imparta, and part of my role as Client Director at Imparta, was working with Genesys to introduce CX training to Genesys clients.Please refer to a recommendation on my profile from Shannon Blackwell, that speaks to this as part of the partnership arrangement.

London, England, United Kingdom

Working with 60 members across the South West region, pan sector organisations including but not limited to, National Highways, Carnival Cruise Line, Thames Water, and Newbury Building Society.Manage and develop a portfolio of designated accounts by enabling the members to utilise all member benefits, demonstrating relevance and impact on the member’s.

Milton Keynes, England, United Kingdom

Covering the South West region consulting with existing clients to develop, enhance and communicate their benefits package. Working in collaboration with Tusker Direct to deliver their government approved Car Salary Sacrifice scheme, Punter Southall and BHSF for Healthcare benefits, Care First for Employee Assistance Programme (EAP), Faircare for complex.

Bristol, United Kingdom

Working geographically nationally consulting with both new and existing clients on the Salary Extras platform to help attract, retain and support their workforce with their financial, physical and mental health. Using platform technology to host and showcase their benefits package.Working with a diverse range of clients across both public and private.

Andover, England, United Kingdom

Responsible and successful in generating growth and new business within existing client portfolio (approximately 130 Clients SME & Key Client Accounts). Proactively attracting SME businesses to Simplyhealth on a company-funded basis, surpassing revenue targets for corporate healthcare solution sales including Private Medical Insurance, Health Cash Plans.

Andover, England, United Kingdom

In addition to my primary responsibilities as an Account Development Consultant, for a period of 2 years I mentored and developed a team of 5 to deliver the business objectives and develop individuals’ personal strengths and potential in line with the Simplyhealth values. This included but was not limited to monthly 1:1 reviews with team, mentoring.

Sydney, Australia

Successfully managed a portfolio of 472 SME clients within the Sydney Metro, Central Coast and North Coast Regions on postal contracts (offered when sending bulk national and international parcels).

Cii Foundation Insurance Certificate. Achieved 96%.

Insurance Institute Associate of Chartered Institute of Insurers

Nvq Business Administration, Nvq Level 1 & 2 - Pass

English, Mathematics, Information Technology, Science, Child Development, Geography.