Greg M. Smith Email and Phone Number
Greg M. Smith work email
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Greg M. Smith personal email
Greg M. Smith is the president at Crawford & Company (Canada) Inc., a global leader in claims and risk management solutions for the insurance, corporate, and government sectors. With over 25 years of leadership experience at Crawford, Greg has a proven track record of driving innovation, growth, and transformation across all lines of business and functional areas of the organization.As the president, Greg oversees the strategic direction and financial performance of the Canadian business, while creating a workplace that attracts and develops the industry's top talent. He is passionate about delivering market-leading services that meet the evolving needs of customers and stakeholders, leveraging his expertise in new business development, key account management, and customer relationship management. He is also an active member of the Board of Directors at Cognition+, an InsurTech company that provides software solutions for the insurance industry. Greg holds an MBA from the Ivey Business School, a BBA from Wilfrid Laurier University, an ICD.D designation from the Institute of Corporate Directors, an FCIP designation from the Insurance Institute of Canada, and a CRM designation from the Global Risk Management Institute.
Crawford & Company (Canada) Inc.
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President, CanadaCrawford & Company (Canada) Inc. Jan 2022 - PresentKitchener, On, CaLead the Canadian business across all service lines nationally with a focus on executing the firm's strategic plan and delivering against financial targets. Key focus on driving innovation in the market while creating a workplace that attracts the industry's top talent.
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Chief Operating Officer, CanadaCrawford & Company (Canada) Inc. Jan 2021 - Jan 2022Kitchener, On, CaLead the team responsible for Crawford's business operations across all lines of business throughout Canada including Loss Adjusting, TPA and Contractor Connection. Focused on delivering market leading services that deliver against financial targets.
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Chief Client Officer, CanadaCrawford & Company (Canada) Inc. Feb 2019 - Jan 2021Kitchener, On, CaLead the team responsible for delivering top-line revenue growth and profitability for the Canadian operation by leading an integrated sales, marketing and account management team. Actively involved in managing new opportunities and service delivery with key clients.
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Senior Vice President, AdministrationCrawford & Company (Canada) Inc. Jan 2016 - Feb 2019Kitchener, On, CaEstablished a national shared services function through the consolidation of the Human Resources, Information Technology, Business Analytics, Quality, Compliance, Procurement and Training teams. This integrated team has delivered measurable high impact cost savings and service improvements to Crawford’s employees nationally.
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Senior Vice President, Key Account ManagementCrawford & Company (Canada) Inc. Sep 2011 - Dec 2015Kitchener, On, CaCreated a national key account management strategy and framework and then created a dedicated team to proactively manage business retention and revenue growth for the organization’s top one hundred clients.
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Vice President, National ProgramsCrawford & Company (Canada) Inc. Mar 2007 - Sep 2011Kitchener, On, CaDesigned a new operating model that blended accountability for business planning, relationship management and service delivery for national programs. Cultivated relationships with key insurer clients that delivered one-third of annual revenue.
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Vice President, Project ManagementCrawford & Company (Canada) Inc. Sep 2006 - Mar 2007Kitchener, On, CaManaged a team of business analysts and project managers responsible for detailed planning and active management of strategic corporate initiatives, special projects and activities requiring significant financial investments.
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Assistant Vice President/Director/Manager, MarketingCrawford & Company (Canada) Inc. Aug 1998 - Sep 2006Kitchener, On, CaBuilt and managed a business-to-business marketing team that developed and implemented a results driven strategy for each of the firm’s operating divisions.
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Director, Board Of DirectorsCognition+ Mar 2023 - PresentLondon, Ontario, CaAn independent member of the Board of Directors, elected by the shareholders to represent the interests of the stakeholders of the company. Together as a Board, the Directors govern the organization which includes setting the strategic direction for the company, determining corporate policies, hiring the President and overseeing the management of the company. -
Part Time Instructor, Centre For Continuing EducationMcmaster University May 2013 - Aug 2013Hamilton, Ontario, CaDevelop and deliver part-time courses in Business-to-Business Marketing for the Centre for Continuing Education.
Greg M. Smith Skills
Greg M. Smith Education Details
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Ivey Business School At Western UniversityBusiness Administration -
Institute Of Corporate DirectorsIcd.D
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University Of Toronto - Rotman School Of ManagementDirectors Education Program
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Insurance Institute Of CanadaRisk Management
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Wilfrid Laurier UniversityBusiness Administration
Frequently Asked Questions about Greg M. Smith
What company does Greg M. Smith work for?
Greg M. Smith works for Crawford & Company (Canada) Inc.
What is Greg M. Smith's role at the current company?
Greg M. Smith's current role is President at Crawford & Company (Canada) Inc. | Senior Insurance Executive and Board Member | Innovation Enthusiast.
What is Greg M. Smith's email address?
Greg M. Smith's email address is gs****@****ivey.ca
What schools did Greg M. Smith attend?
Greg M. Smith attended Ivey Business School At Western University, Institute Of Corporate Directors, University Of Toronto - Rotman School Of Management, Insurance Institute Of Canada, Wilfrid Laurier University.
What are some of Greg M. Smith's interests?
Greg M. Smith has interest in Children.
What skills is Greg M. Smith known for?
Greg M. Smith has skills like Strategy, Leadership, Insurance, Management, New Business Development, Project Management, Claims Management, Business Strategy, Marketing, Customer Service, Marketing Management, Property And Casualty Insurance.
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