Jaime S. work email
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Jaime S. personal email
My background is in research, specializing in qualitative, ethnographic User Experience (UX) research. My experiences in the social sciences and various industries (education, customer service, administrative support, and music), cultures, and geographic regions drive my endless curiosity to explore human insights and create intuitive, accessible, user-focused experiences. My research approach is empathy-based, customer-centric, inclusive, collaborative, meticulous, data driven, and actionable. I work to improve performance by humanizing and informing the design and development process to make platforms and products more intuitive, enjoyable and accessible for all users and learners.
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InstructorThe Mahjong SocietyChicago, Il, Us
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Executive AssistantOakton College Jun 2024 - PresentDes Plaines, Il, Us+ Executive Assistant, Administrative Affairs -
ChoristerFourth Presbyterian Church Of Chicago Feb 2022 - Present+ Professional Chorister, Alto -
Usability Analyst / Ux Researcher | SephoraItalent Digital Jul 2023 - Jun 2024Campbell, California, Us+ Contractor for Sephora+ Support the product design team in iterative, user centered design processes+ Design and conduct high-impact research studies (generative, evaluative, in person, remote, moderated, and unmoderated) to help inform product and design strategy+ Analyze data from qualitative studies including usability tests, interviews, participatory design, and heuristic evaluations+ Synthesize and translate research findings into actionable insights and specific design recommendations -
Senior Research AdvisorDscout Jan 2022 - Jul 2023Chicago, Il, Us+ Design and execute customer, market, and user experience research studies+ Support, recruit, and/or field over 75 mixed-methods research projects+ Assist Research Solution Consultants, Lead Research Advisors, and Sales Account Executives in project management, customer relationship management, acquisition, and subscription sales+ Identifying, reporting, and sharing unmet customer needs, feedback, and feature requests to product team+ Supporting customer demos and education of product and product updates+ Cross-departmental collaboration on internal projects and initiatives -
Consultant - Research SpecialistIllinois State Board Of Education Dec 2020 - Jan 2022Springfield, Il, Us+ Drafted content for various research briefs, literature reviews, executive summaries, technical reports, and presentations+ Developed departmental strategies, processes, and guidelines for written publications, peer reviews, IRB applications, and other various documents and deliverables+ Copyedited and proofread departmental deliverables (written reports, briefs, internal memos, internal and public presentations)+ Synthesized and presented findings to internal and public stakeholders related to ISBE projects and initiatives -
Doctoral Candidate In EducationNational University Of Ireland, Galway 2019 - 2020Galway, Ie+ Government of Ireland, Irish Research Council Postgraduate Scholar+ Fielded fully IRB approved, constructivist grounded theory qualitative foundational research with Irish post-primary students from Black and Minority Ethnic backgrounds+ Moderated in-person, in-depth interviews (IDI) with research participants+ Qualitative data coding, analysis, and synthesis -
Soprano SoloistChrist Lutheran Church Oct 2017 - Aug 2019
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Enrollment AdvisorPearson 2018 - 2019London, Gb+ Advised and registered students from over 30 states into Connections Academy online K-12 schools via oral and written correspondence and communication+ Gathered, synthesized, and reported on user experience feedback of enrollment platform and process from prospective students, guardians, and other stakeholders to various internal departments+ Solved enrollment issues through clear communication and processing of various enrollment documents to expedite the enrollment process and elevate user and learner experiences+ Developed and fostered relationships with prospective and current students+ Communicated program details in adherence to local and state protocols to various stakeholders+ Verified required documentation for student enrollment with adherence to local and state protocols -
Manager Of Specialized Legal EducationAmerican Association For Justice 2018 - 2018Washington, Dc, Us+ Program planning and content development: drafted program plans and agendas for legal continuing education seminars and events+ Program execution: Managed on-site logistics and support; researched hotels and meeting spaces; served as point of contact onsite with hotels, finalizing meals, AV needs, etc.+ Supported various faculty presentations -
Esol TeacherMontgomery County Public Schools 2017 - 2018Rockville, Md, UsTeacher of English Language Learners -
English Language Learning (Ell) TeacherLexington Public Schools 2015 - 2017Teacher of English Language Learners
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Computer Lab AssistantTown Of Bedford, Ma 2012 - 2015
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1:1 Residential Assistant, Teaching Assistant, Clerical AssistantThe Protestant Guild For Human Services 2012 - 2014Concord, Massachusetts, Us -
Administrative AssistantBerrett-Koehler Publishers, Inc. 2010 - 2011Oakland, California, Us -
Assistant Marketing CoordinatorShell Vacations Club 2009 - 2010
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Front Desk CaptainBurke Williams Day Spas, Inc. 2008 - 2009
Jaime S. Skills
Jaime S. Education Details
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Ixdf - The Interaction Design FoundationUser Experience (Ux) Research -
Simmons UniversityEnglish As A Second Language
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Boston UniversityVoice And Opera
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Royal College Of MusicVoice Performance
Frequently Asked Questions about Jaime S.
What company does Jaime S. work for?
Jaime S. works for The Mahjong Society
What is Jaime S.'s role at the current company?
Jaime S.'s current role is Instructor.
What is Jaime S.'s email address?
Jaime S.'s email address is ja****@****ity.com
What schools did Jaime S. attend?
Jaime S. attended Ixdf - The Interaction Design Foundation, Simmons University, Boston University, Royal College Of Music.
What skills is Jaime S. known for?
Jaime S. has skills like Support, Finance.
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